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Excellent 8.6
Based on 322 reviews

Recent customer comments

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based on 322 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 9.4
  • Location 9.1
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.0
  • Food/Dining 8.1

Hassan A. from United States
Business travelers
Stayed 3 nights in June 2013
Perfect for shopping but check-in and out is slow
Located inside the mall. Nice restaurants. big and beautiful rooms
The stay was very nice but there were issues having guests come up to the room as security would not allow unregistered guests in the elevators.
Reviewed May 11, 2014

batal A. from Kuwait
Families with young children
Stayed 3 nights in April 2014
it was wonderful
luxury, friendly staf & shopping area
it was pleasure to stay there
Reviewed April 30, 2014

Livia P. from Indonesia
Stayed 2 nights in April 2014
Close to mall of emirates
Close to mall of emirates, big room, friendly staff
It was really good. The staff are really friendly and helpful. The in room dining were really good as well. And most importantly, it close to mall of emirates.
Reviewed April 30, 2014

Livia P. from Indonesia
Stayed one night in April 2014
easy access to mall of emirates
clean, big room, close access to mall of emirates
big room, friendly staff, connected to mall of emirates , good food. highly recommended for those of you who looking to a hotel near a shopping mall in dubai.
Reviewed April 27, 2014

Ahmed C. from India
Stayed 2 nights in April 2014
It was awsome and the upgarde me for no charges
free upgrade, friendly staff, clean hotel, family hotel
Reviewed April 27, 2014

Miklos K. from United States
Solo travelers
Stayed 3 nights in February 2014
nice hotel in the mall
inside the mall, nice clean hotel, chill pool area and bars
I liked this hotel the bars inside the hotel are nice and chill. the pool is really nice as well with a bar inside the pool. the drawback is the early closing times of the bars around 12ish or something like that. the hotel is really clean and really big. its directly inside the mall of the emirates so shopping is very convenient also other food inside the mall is close by. i would probably stay again but it is quite a expensive hotel with a room and experience pretty much the same as a cheaper option
Reviewed March 21, 2014

Zeyad A. from Saudi Arabia
Stayed 2 nights in March 2014
It was a dream willing to repeat it again.
Every thing but in the shopping mall was the best.
It was a dream came through for us. We really enjoy every day in this hotel and we could not leave the hotel to the shopping mall nearby.
Reviewed March 20, 2014

ALI A. from Saudi Arabia
Stayed one night in March 2014
great stay
location, parking service, room type
in general it was very nice stay, thanks Ms.Fatima and Ms.Nicol for the great arrangement for birthday, it was really great. the hotel is really fantastic and every thing was fine, except the breakfast was not really good and the dining in 11 floor was small and there is no space. I strongly recommend to stay in this hotel as I will stay there again.
Reviewed March 11, 2014

Sammer F. from Saudi Arabia
Business travelers
Stayed 5 nights in October 2013
relaxing and fun
shopping, cinema,
enjoyable, close to and part of shopping mall with a cinema next door easy access to different types of transportation
Reviewed March 10, 2014

Abdullah K. from Saudi Arabia
Business travelers
Stayed 5 nights in February 2014
Perfect location, clean room, nice breakfast
Excellent option for all purposes you are visiting Dubai, every things are great- Interior design of rooms ,it was luxury hotel with a very good services ,The ski shalet view on dubai ski Is wonderful,It will be very convenient and safe for business people to go to their business ,with near access to other malls as well such as Dubai mall
Reviewed March 01, 2014