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Millennium Gloucester London Hotel

4-18 Harrington Gardens, Chelsea, London, United Kingdom SW7 4LH (Show on map)

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Area: Chelsea Number of Rooms: 610

Recent customer reviews

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Very Good

7.8

from 465 reviews

Value for Money
7.5
Location
9.0
Staff Performance
7.8
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.7
Food/Dining
7.2
All reviews (465)
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Chiu K. Couples Hong Kong, October 18, 2014
Great hotel in zone 1

Great environment, nice room & convient location
8.3
The first image is the hotel is so grand & luxury and the staff is so helpful. however no free wifi is a little bit trouble for travellor overall the hotel is good to choose as the price is so nice. Thus I recommend this hotel
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Fairlen O. Families with older children Singapore, October 12, 2014
Great location

Location, close to underground, restaurants
7.3
Hotel is old but comfortable. Eventhough toilet fittings are old with some cracked sink, hotel location is great and bed is comfortable. Staff is friendly. Hotel can improve service by providing bedroom slippers and free wifi access. Location is excellent. Overall stay is comfortable and I would return to same hotel. Hotel should however remember clients who come often and provide them more membership type of privileges eg free wifi access
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Mohamed E. Couples Egypt, October 8, 2014
Very good hotel. location is perfect .staff are he

location. The big room size. very clean. The staff are helpful.
9.7
We, my wife bad I like it. That is why we returned again for the second time to the same hotel.
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Yi Y. Couples Hong Kong, October 7, 2014
Excellent location but no free wifi

location, Bugis Street Restaurant, helpful staff
8.7
This is not the first time we stayed at this hotel and we always love its location. However, we are disappointed that they do not provide free wifi, not even in the lobby. Also, the air conditioning in our room is very noisy and there is no ventilation in the bathroom. The hot towel rack does not work. It is too old fashioned to still keep a fixed shower.Also, there should be lighting in the wardrobe area, and improved lighting over the desk area.
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Jeremy H. Business travelers United Kingdom, September 29, 2014
Devil in the detail

Location, size of room,
7
Only there for one night and grateful for the upgrade to the club room - however, 2 of the four lights in the bedroom were not working and the iron was clearly broken (temp dial missing from the middle). I did not discover this until the morning (as I got in late) when I needed to get out to a meeting. It took 4 phone calls and half an hour to replace the broken iron which was quite stressful. Breakfast was ok - not great. The coffee machine was broken and the staff propped the (scruffy)kitchen/galley door open near the guests tables and proceeded to have a fairly heated discussion about the staff roster which was odd! There is no ramp near the door so heavy baggage has to be carried up (admittedly a small number) of steps - the concierge desk next to it are obviously used to seeing people do this so did not offer to lend a hand. Despite all this in a one night stay, the location is great and the hotel is clean and generally to be recommended.
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Lu C. Solo travelers Taiwan, September 29, 2014
Comfortable & easy to access!

Fair service
8
No wifi service provided!
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Sonia C. Couples Malaysia, September 20, 2014
Good hotel

Locality, service and good breakfast
8.7
An enjoyable stay
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Colin L. Families with young children United Kingdom, September 20, 2014
Excellent staff

Attentive staff.
8.7
Would recommend this hotel
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Makoto Y. Couples Japan, September 18, 2014
unfriendly staffs

location, location and room size
5.3
Most of Staffs don't show respect to customers. Obiously they change thier attidudes depending on who they are talking to.
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Kien C. Business travelers Australia, September 16, 2014
Good Hotel with its Central Location

Location, Convenient, Comfort
8
Value for money and good service
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Customer Reviews - Millennium Gloucester London Hotel, London

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