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Excellent 8.3
Based on 1239 reviews

Verified traveler reviews

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Excellent



based on 1239 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.6
  • Location 8.2
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 7.9
  • Food/Dining 8.2

Saroch S.
Thailand
May 28, 2016
good location service mind good price
good location service mind good price

Ling G.
Taiwan
May 27, 2016
Great view
The view is really great and room is very comfortable!

Ling G.
Taiwan
May 27, 2016
Excellent!!
Everything is perfect!

Guy T.
Belgium
May 27, 2016
Horrible experience
Low service Low level Never again

Mak W.
Malaysia
May 12, 2016
Great experience
Great view, great shuttle boat to bts saphan taksin and asiatique to make customer convenient. Will consider live again in future

Jui L.
Singapore
May 06, 2016
Hilton Hotel that can do with Improvement in Service
I was there for a 3 night stay with my partner. We felt that the service level of the staff can be improved. This is especially for late hours responsiveness for phone calls to the reception.

Sutchada H.
Australia
May 04, 2016
Very good
Good

Karl K.
Thailand
April 18, 2016
not as peaceful as it should have been
Stayed in a King Suite, requested a high floor and was given only the 9th floor. Room was a bit run down, with a lot of little flies or bugs of sorts. Whenever anyone flushed a toilet or turned on a tap in an adjacent room or the room above, the sound was so loud you could not have a conversation with someone beside you. The windows don't block out the sound from the party boats on the river or the sound of screaming children from the pool. Many tour groups go here now, and the breakfast is chaotic. The staff is running around like crazy and either they are not properly trained or they are understaffed, but it is anything but a relaxing start to the day. The manners of the many of the hotel guests were quite poor as well; and staff could not or would not do anything about it. Even in the executive lounge, guests brought their children and allowed their kids to use it as a private playground, running around and screaming with no regard for other patrons. The parents did nothing, the staff said nothing. I have stayed here a couple of times before, but will look for other options in the future.

Charlie Y.
United States
April 05, 2016
Good hotel near river
Great views from top floor restaurant.

Charlie Y.
United States
April 05, 2016
Nice hotel along river
Great views from top floor restaurant