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Millennium Hotel Queenstown

32 Frankton Road, Queenstown City Center, Queenstown, New Zealand 9300 (Show on map)

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Area: Queenstown City Center Number of Rooms: 220

Recent customer reviews

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Very Good

7.9

based on
91 reviews

Value for Money
7.8
Location
7.8
Staff Performance
7.9
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.0
All reviews (91)
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James S. Couples Australia, July 23, 2014
Good value and position

Good position, good valet service, comfy bed
9
Overall we enjoyed our stay at this hotel, staff were friendly and helpful although there were a couple of hiccups including when we were first allocated and ushered to a room that was still occupied. The hotel has a "green," policy whereby towels were not to be changed unless left in the bath but only on three days of 13 did this occur, and aside from making up the bed and a quick tidy up, room staff did little else and left side tables a bit grotty and did not always properly replenish the tea used nor always leave clean cups. Perhaps it is a training issue and one would have thought that a simple checklist should be provided and followed. The hourly shuttle bus was great even though some staff drove the bus unnecessarily fast for the approx 1 kilometre trip to the town centre, and some did not want to wait around for the odd straggler, whereas one did. The pre-paid breakfast was good with efficient staff.
Belinda O. Groups Australia, July 19, 2014
The staff were very friendly and rooms very nice

Staff, food and rooms
7.7
It was very good. The room was very nice and cosy and the staff were really lovely
Zhang X. Couples China, June 25, 2014
fantastic stay

centrally located, easy access to town, fantastic room interior
10
fantastic stay,centrally located, easy access to town, fantastic room interior
Neville E. Couples New Zealand, June 22, 2014
comfortable and pleasant

cleanliness ,good staff
9.3
very good
Quang N. Couples Australia, May 28, 2014
Comfortable bed, easy access to airport

Location, clean
6.7
Rooms a bit tired otherwise clean and comfortable. Very comfortable bed. Warning - no free wifi and no free parking on site.
Colin C. Couples New Zealand, April 29, 2014
Disappointing

Location, Service,
6
Disappointing, room was very noisy, mainly from water pipes serving other rooms I think. Very noisy fridge, we had to turn it off at night to get to sleep. In this day and age to charge for internet is not on. We have been in several hotels on this holiday and even hotels in places like Ashburton don't charge for internet.
Rosalie C. Couples New Zealand, April 26, 2014
One night of Luxury.

The Superior Twin Accommodation - Shuttle in and out of Town -Restaurant/Dining
9.3
Most enjoyable in every aspect.
Paulette B. Solo travelers New Zealand, March 18, 2014
pleasant stay

great outlook on gardens ,comfortable bed ,excellent service
7.7
enjoyable stay,room was comfortable -had a great outlook and the staff were friendly and efficient
Dale S. Couples United States of America, February 24, 2014
Excellant accomodations

room, bed, restaurant
8
Stay was fine and everything was clean and comfortable. Restaurant food was very good. The one negative was they charge for parking ($10.00 per night).
David B. Business travelers Australia, February 18, 2014
Basic hotel in need of TLC

Location is certainly the major plus for this hotel.
5.7
Basic room, old and tired would only return if no other options available

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