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Recent customer comments

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All reviews (4413)

Business travelers (143)

Couples (2191)

Solo travelers (543)

Families with young children (687)

Families with older children (379)

Groups (470)

Excellent
8.3
based on 4413 reviews
Hotel Condition/Cleanliness
8.5
Facilities
8.0
Location
9.1
Room Comfort/Standard
8.4
Staff Performance
8.3
Value for Money
7.9
Food/Dining
7.9

6.8 Thomas D.
Australia
May 07, 2016
Summary
Over all the hotel is ok but not 5 star rating as indicated on website. It' should rated as 4 star.All facilities are needed an update.

10 kevin M.
New Zealand
May 05, 2016
just the best
This hotel is value for money,staff are great, location is excellent right in the heart of Phuket. air conditioned shopping ,along with clean food outlets just out the hotel door. Great swimming pool. Hotel is just a short walk to night life and beach Would recommend this hotel.

10 kevin M.
New Zealand
May 05, 2016
Top hotel
Everything about this hotel is good.

10 George Y.
Singapore
April 26, 2016
excellent hotel
walking distance to many facilities and entertainment areas

9.6 Tina H.
United Kingdom
April 23, 2016
Great Location, good facilities and friendly staff
We have stayed at this hotel multiple times. It's location is great in the middle of town end of Bangna Road and attached to shopping centre with multiple restaurants,supermarket etc. Rooms are always clean spacious with real comfy beds. Pool is large with lots of loungers - not as exotic as resorts but pleasurable. Breakfast large range but can be quite hectic - bit small area for size of hotel

8.8 Muhammad C.
Pakistan
April 17, 2016
SUPERB LOCATION
AWESOME LOCATION. joined to jukgcelon

9.6 Tina H.
United Kingdom
April 23, 2016
Great Location,Spacious Rooms and Comfy Beds
We have stayed at this hotel multiple times. It's location is great in the middle of town end of Bangna Road and attached to shopping centre with multiple restaurants,supermarket etc. Rooms are always clean spacious with real comfy beds. Pool is large with lots of loungers - not as exotic as resorts but pleasurable. Breakfast large range but can be quite hectic - bit small area for size of hotel

8.4 Kawthar C.
Mauritius
April 27, 2016
.
Good location, just beside the shopping mall. Clean. But ants in the room. Staff very nice.

4.4 Kyeong H.
South Korea
April 14, 2016
Dirty & humid room condition
I was here with my family. Good thing is that location is pretty good for lover... not for the family. If you are with lover then you can enjoy night life near there and good shopping is also good but not for family especially with kids. Room condition was really bad for me. Always humid and upgraded room's view is terrable because some construction on shopping mall was just 3meter away from balcony meaning construction worker was watching the room in same level.

9.2 Yip W.
Singapore
April 05, 2016
Clean and value for money
Very convenient because it was just next to juncelyon shopping centre.