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2015
Excellent 8.3
Based on 4468 reviews

Recent customer comments

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Excellent



based on 4468 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.2
  • Location 9.1
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 7.9

richard C.
Australia
April 17, 2012
The rudest, most racist staff
location is good next to shopping centre
An absolute disgrace. I could go on for pages why not to recommend this hotel for your stay, but trust me i have travelled the whole world and never experienced such rude and unfriendly staff and management. The Katathani would be a lot better option and more child friendly.

Ray W.
Malaysia
April 17, 2012
Lovely hotel and service with a smile
Great Location
i love hotel great service and location. hotel staff very good.i will be stay again next years.

SAM P.
Singapore
April 17, 2012
Excellent Service & Good Tsunami Preparation
Good Location, Friendly & Helpful Staff, Clean Rooms & Reasonable Prices
on the day of our arrival, phuket was placed on tsunami alert due to the giant earthquake in indonesia. there was panic and pandemonium when the tsunami alert sounded twice. as my family and i were in the hotel vicinity, we returned to the hotel lobby and enquired about the situation. though the reception staff carried panicked looks and on the verge of tears, they were presented a calm posture and explained patiently to other hotel guests before ushering everyone to higher floors in the hotel. the assembly point was the 6th floor roof top where guests and staff gathered. the staff were calm and assured the guests of their safety. kudos for the hotel as light refreshment and fruits were served to the thirsted and hungry guests during the 4 hours wait for the all clear signal. i comment the hotel for their preparedness and service orientation to the guests. i will return to stay on my next visit to phuket.

SAM P.
Singapore
April 17, 2012
Nice Hotel & Good smiling staff service.
Located within the shopping, food and nightlife belt. All within 10 minutes walking distances. Excellent.
The staff were helpful and excelled in the tsunami preparedness. There was no panic, but professionalism in the manner the staff carried out the evacuation of the guests.

AI L.
Malaysia
April 17, 2012
nice environment hotel
walking distance to the largest shopping mall-jundceylon
happening night life ideal place for honeymoon/nightlife

Waiman F.
Canada
April 17, 2012
Out of expectation
Convenient location for shopping and nightlife, helpful reception and concierge, Nice pool, attractive spa packages, many TV channels to choose from
1) limited breakfast choice 2) no free wifi 3) the wifi package sucked. wifi service couldn't be switched from one device to another easily. annoying! 4) the bathroom sliding door didn't work well. 5) the hotel slippers provided were not brand new.

kris C.
Singapore
April 16, 2012
Best location, next to the biggest shopping centre
Location
Our suite was very nice and we love the jaccuzzi that came with it. Found the location to be the best in Patong, close to the shopping mall, and many restaurants. The staff was very friendly and helpful.

Shannon S.
Australia
April 16, 2012
Incredible hotel, great location
Room size, price, pool area, location
we had one night in the millennium hotel on our way from phi phi to bangkok. we were so glad we decided to book this hotel. not only was it a 5 star resort, the price was cheap at aud a night. we were upgraded to a deluxe room in the other half of the resort which was amazing. the room was huge and modern. the balcony overlooked an incredible pool area. the pool area was lovely with plenty of chairs to lie on. the pool towels were the best we had ever seen in thailand. nice and big and fluffy. we had drinks from the pool bar which were reasonably priced. the location of the hotel in great. it's close to bangla rd for bars and nightclubs. it's also attached to the jungceylon shopping centre which was huge. we had lunch in the food street there which is close to the hotel with plenty of options. i highly recommend the buffet breakfast in the hotel. we were stunned at the size of it and the variety. we had a fantastic stay here and really look forward to booking it again.

ARNIE B.
Canada
April 15, 2012
Great Hotel
pool and gym first class
everything wonderful, attached to the Jung Ceylon mall and great central location. Only thing I didnt like was no free wifi.

shaima A.
Oman
April 15, 2012
the best and perfuct hotel in the island
close to the beach u can go wooking and close to the mall and the wooking streets
i really enjoy my days ther and for my next trip i will go streat to ther becoue it the good hotel and u can find every thing close to u