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Excellent 8.3
Based on 4440 reviews

Recent customer comments

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based on 4440 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.0
  • Location 9.1
  • Room Comfort/Standard 8.4
  • Staff Performance 8.3
  • Value for Money 7.9
  • Food/Dining 7.9

8.7 Dawn S.
July 15, 2011
Great location, great hotel!
Great location!
The hotel has a great location! It is right beside Jungcelyon shopping centre, within 5 min walk to the beach and to the night life. Staff are very friendly and helpful. There are 2 wings for the hotel. The hotel staff gave us a room at a another wing, different from where we checked it. They actually arranged transport to drive us over to the next wing although it's not very far away. The service is simply impressive! The hotel rooms were however not very well maintained. The toilet were a bit old with stains. Overall, it's still a great hotel!

July 15, 2011
New hotel
Brand new - modern - well located
Excellent stay. Room are modern, bed confortable. The breakfast buffet is amazing.

9.3 Khoa L.
July 14, 2011
Great place for a short stay
Close to the city and the service was excellent.
Friendly staff memebers + Nice pool + Close to the city + In-house nurse which was convenient for minor accidents. Overall, a really nice experience.

10 khaled K.
United Arab Emirates
July 13, 2011
nice location nice services perfect location
great breakfast, swimming pool, shopping center
i really enjoyed my stay, i spent my best 6 nights at the hotel. nice location to the night life, shopping etc

9.7 Meir D.
July 10, 2011
Very good hotel in Phuket
Smille employee, good food, nice rooms, good location
We stay 2 nights, enjoy very much the hotel, the crew are very friendly and care

8 Eileen Y.
July 05, 2011
Excellent location, big rooms
The good location made our stay truely enjoyable. Everything is within walking distance

7.7 Kerry B.
July 03, 2011
Great location for walking to and around Patong
Upgraded to Lakeside Deluxe room for a small amount
Enjoyable stay, the Lakeside looked like the better wing to stay in and for the small amount of $ to upgrade I think it was worthwhile. A little bit noisy at night but nothing unbearable given the proximity to the nightlfe on Bangla Rd. Easy walking distance to the beach and surrounding market stalls.

8.3 David P.
New Zealand
June 30, 2011
Lovely hotel, great location
Clean, comfortable rooms, next to great shopping mall
good hotel for family stay, we had two interconnecting rooms, so kids could watch tv etc. breakfast was ok but needs baked beans! shopping mall next door has lots of restaurants, big supermarket and next to hotel. kids really liked the fish foot massage in the mall. lots of massage with foot and facial availble.

9 Chan K.
Hong Kong
June 30, 2011
Excellent location
Big room and next to shopping mall
Excellent location just next to the big shopping mall. Very good breakfast with different kind of food ( Chinese, Western Thai, etc ). Must get the Pool access room if you like swimming.

10 Voravith O.
June 29, 2011
location in the shopping center
convenient location
family freindly , convenient location to anywhere in patong beach. shopping center is also large to enjoy the whole day.