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2015
Excellent 8.3
Based on 4468 reviews

Recent customer comments

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Excellent



based on 4468 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.2
  • Location 9.1
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 7.9

Michael F.
Australia
August 26, 2014
Boys tour to Phuket
Location, spacious room, friendliness of staff
Trouble free. All room appliances worked, second key card was provided. Staff was very attentive and friendly.

Harpreet S.
India
August 20, 2014
Poor check in receptionist was so rude
The rooms were good, the staff was helpful and swimming pool so nice
It was an average stay the first impression we got was really very poor. As we arrived at the hotel the receptionist recommended us to update our room with some additional expenses which I refused because I have already booked my room and already paid for that but she told me that rooms are not ready and our check in delayed to 2:35 noon we had to wait as we went there with kids so it was really very annoying later on they shifted us on another location which was really far from that place although same hotel. It looks dirty and smoking area initially like a mention not a resort. We are provided deluxe room which were good but not cleaned. We request to clean it again and after this incident they were really helpful no doubt about that. The staff was really nice except one 'ms Mam' And we stayed there for two days . The buffet was very nice. The swimming pool and the shopping jungcelone was the heighlight. Overall good stay but not recommending to anyone as there are lot of hotels nearby which can provide better with the same range

Mohamed S.
Maldives
August 17, 2014
Fantastic
Location, accommodation, staff
It was an excellent stay. The location os perfect as you are right in the center of everything

nick N.
Australia
August 16, 2014
great location
location staff cleanliness

HE H.
China
August 16, 2014
beach hotel
location service food

yeong L.
Malaysia
August 11, 2014
Great nice resort
Clean, staff friendly, rooms
Fine holiday with my children which stay in this resort

Wing C.
Hong Kong
August 10, 2014
Satisfy
Good location, great pool, room is also comfort
Feeling good and definite will stay again!

chan C.
Hong Kong
August 08, 2014
such a 5~star hotel..
location is good.
Dirty hotel. I found my room has the smelling of mold and also the insects. I must not stay again next time.

ALYA A.
Oman
August 08, 2014
Good
Mall beach
It's good hotel near to entertainers and beach shopping

Chan Y.
Hong Kong
August 03, 2014
Good
Good location, convenient, nice staff