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2015
Excellent 8.3
Based on 4439 reviews

Recent customer comments

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Excellent



based on 4439 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.0
  • Location 9.1
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 7.9

8.7 Marilyn F.
Australia
August 23, 2012
Lovely hoteland pool was great. Loved the location
Close to the Shopping Mall and good restaurants.
We had to pay to change rooms, as the room had a bath with a shower in it and I was unable to get out of the bath.We moved to a room with a shower. Agoda should have advised us about this before we booked as this was an expensive change. Breakfast was mainly Asian based & not for Australians, very ordinary.

9.3 Ernest C.
Singapore
August 22, 2012
Superb Location with GREAT room!!!
Location!!!
The hotel is located within 2mins walk to the shopping centre, supermarket & nightlife. You won't even need to walk in the sun, there is a linkage between the hotel & the shopping centre. Room was great - clean & size was okay for us (2 adults & a toddler). The front desk staff provided good service as well. Will return and stay at the same hotel again. The only con is that the breakfast served was slightly below standard... Spread was okay but quality not really good.

8.3 Quan W.
China
August 21, 2012
Lovely hotel with great location
Door men are very friendly with great service. Spacious room and clean, modern.
The location is great, close to Jongcylong, the shopping mall. We had a spacious deluxe room with king bed, lakeside, close to pool. The room looks modern and clean. Disadvantage is that it's a little bit overpriced, paid about $per night with breakfast. Kind of expensive. Breakfast does not have too many options and seats are limited and we had to sit at the patio. Anyway, it's a decent hotel.

8.7 Somendra T.
Nepal
August 19, 2012
"Ideal Stay"
Location.
The rooms we stayed opened to a deck that connected to the Jacuzzi and the swimming pool.We thoroughly enjoyed that.

9.7 Kelvin W.
Singapore
August 17, 2012
great location big room
its just nearby bangla street and the biggest shopping mall
comfortable stay with big beds and big space. the superior room is BIG enough and has a sofa and a balcony. the shower however is for couple? it has window binds to cover the transparent glass that oversee the toilet. breakfast was average. will definetely come back to the same hotel if visiting phuket again!

8.3 Xiaochen W.
China
August 16, 2012
Nice restaurant in Patong center
Clean, convenient
Very nice hotel located in Junceylon. Conveniet for eating and shopping. Satisfying room condition, comfortable bed, and delicious breakfast.

8.3 Hira D.
United Kingdom
August 15, 2012
love this hotel for location, staff & convenience
Location is excellent, Staff are very nice, all the facilities you need for a vacation
great hotel, in the right location for a family or a couple, great facilities and also breakfast is good in the morning, rooms are nice, better to get a room on the lake side rather than beach side as it can get noisy, room with a pool view does the trick, pool is huge, never busy and well worth the money, if the staff get something wrong they are fast to fix the issue, overall its a great place to stay

8.7 Hira D.
United Kingdom
August 15, 2012
love this hotel for location, staff & convenience
Great location, great staff and all the facilities one can ask for, massive pooool
I have stayed here 4 times, what more can one say, its a great hotel, value for money, good location, staff are very helpful, clean, massive and I mean massive pool.. love it

10 Andrew G.
Australia
August 13, 2012
great location, amazing room!
Location, location, location!
The Cabana Pool Access room is possibbly the best hotel room I have ever stayed in. We had our own private jacuzzi leading into the commercial pool, with the pool bar directly opposite. Staff were amazing, allowing us to ferry drinks across the pool to our rooms. The location of the hotel was connected to the Junceylon shopping centre which had many places to eat at, and Bangla road was only a 5minute walk, an absolute must for those who are in Phuket for the nightlife!

8.7 Fung C.
Hong Kong
August 13, 2012
Great location
Great location
Great location which is connected to the big shopping mall. Nice and helpful staffs.