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2015
Excellent 8.3
Based on 4446 reviews

Agoda Verified Reviews

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Excellent



based on 4446 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.1
  • Location 9.1
  • Room Comfort/Standard 8.4
  • Staff Performance 8.3
  • Value for Money 7.9
  • Food/Dining 7.9

Rolando F.
Singapore
June 18, 2016
Overview
overall stay at the hotel was beyond my expectations. loved the facilities and the excellent professionalism of the staff during my stay there. Food was great the room was spacious and clean. overall, it was one of my best stay in this hotel.

Simon J.
Australia
June 16, 2016
40 mins to. Check in and non stop issues
Have stayed here around 10 times in the last always average for a 5 star hotel but this time tool the cake. 40 Mins to check in because of a issue with Agoda and the hotel.. Once finally in the room a housekeeping staff walked into the room with out knocking "to check the room is ok" Air conditioner faulty reported 3 times no respnce Room not maid up on one day - the managers response was they have no staff and housekeeping. Just let new bed sheets and towels on the desk in the room - expecting me to make the bed my self Pool bar - order a ice coffee and the response from the staff was coffee machine is broken so no coffee!! Ordered room service one night and Told it would take 2 hours because they were busy and not enough staff 3 star hotel at best if u don't need to talk to the staff most of which dobg speaks English.. By far the worst hotel I have stayed in Patong to date....

Patrick G.
Singapore
June 16, 2016
Nice hotel with the best location
It is just above the biggest shopping mall in Phuket and just minutes away from the Patong night scene. The room is big and comfortable and the pool is excellent too. Will stay in this hotel again in Phuket the next time.

Mohd A.
Malaysia
June 16, 2016
best hotel
superb

HO Y.
Hong Kong
June 16, 2016
Very good hotel, neet shopping mall, all is good
just walk out can be eat & shopping, very close Big C & Robinson, next time will be live this hotel too

muniandy S.
Malaysia
June 14, 2016
Not a 5 star hotel as advertised
Does not qualify as a 5 star hotel in terms of breakfast buffet (no varieties)and facilities...swimming pool was out of order and guest had to walk out of the hotel to another swimming pool...no tuk tuk provided...only a board saying pool is down and sorry for the inconvenience, which I think it's not acceptable...never to this hotel again.no essential kits etc toothbrush shaving kit

Mark J.
Australia
June 07, 2016
Relaxing holiday
Thank you

sami A.
Kuwait
June 06, 2016
Best Location
Located In The Heart Of The Patong Beach In The Middle Of Shopping Malls superior rooms Need Renovation

Kavin P.
Singapore
June 06, 2016
will return
Great Location

alessandro B.
New Zealand
June 01, 2016
Amazing staff!
Really enjoyed my stay in Millennuim resort, A special thanks to the staff , in particular to Aliza who put lots of effort to fix few initial issues I had at my arrival. She has been an amazing helper. Thanks again I will be back and I will suggest to all my friends