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Verified traveler reviews

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based on 1590 reviews
  • Cleanliness 6.7
  • Facilities 6.0
  • Location 7.2
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for money 6.7
  • Food/Dining 6.4

Deavan B.
March 20, 2016
enjoy it

March 19, 2016
Uncomfortable stay
Location, friendly staff and nice bed
Strong smell of carpet, no early check in, overprice and no free tooth brush like other two star hotel but strategic location, near shopping mall, free parking, nice bed.

Muhammad A.
March 19, 2016
Not very competitive compared to neighbours such as IOI and Marriot
Price is expensive and were less competitive compared to its competitors. location is far from mines shopping fair. Have to walk at 15 minutes walking distance. Parking have to pay per entry. Parking location is far from lobby and do not have elevator. under new management, check in start at 3 and check out at 11. breakfast not much choices. Staff is excellent, especially neena and nini.

Huey T.
March 19, 2016
Overall fine but lack of facilities for children
It'll be better if have a normal swimming pool or playground for children

March 18, 2016
Niven comfortable stay
Clean , good location n good service
Very pleasant stay as hotel are clean n comfort Staff are very well serve n very good location which next to shopping mall

Jalal A.
March 12, 2016
Nice view , good staff
I have been in many hotels around the world but I have not seen good staff like the staff in this hotel - For staff I gave 10/10 - Breakfast : mainly asian still which I did not prefere - location for relaxation 10/10 for business 6/10 - clean: 7/10 - relaxation: during my stay there was some maintenance

Nurazliza Y.
March 10, 2016
1 day trip
Parking not so convenient. Have to pay everytime need to go in, if we go in out three times perday, so irritated to pay parking charges perday like RM10! Dont have lift if we park at basement. swimming pool so dirty, I wouldnt allowed my child to enter the pool whereby the only reason we choose this hotel because of the pool itself. Registration took quite long, food taste is not so ok. Not value for money. I can get better service and condition if I stay at 3 star hotel!

Yu H.
March 08, 2016
Location , Parking , Hotel View
I didn't see cleanliness, Toilet water running out all the time when using Stayed for two times already , had to ask for toothbrush and towels sometimes

March 06, 2016
Staff not friendly
The staff at reception not friendly. Slow. Need customer to wait for their confirmation with Agoda, which suppose to be their matter with Agoda, should not involve customer. There was another guests trying to come in to the same room after I have checked in. I believe is the staff at reception given wrong room to them. This is very annoying.

Md I.
March 04, 2016
Good Stay
Clean, Quiet, Good Staff Service
It was a nice stay, I would recommend to anyone.