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Ming Garden Residence

Lorong Ming Garden, Jalan Coastal, Central Business District, Kota Kinabalu, Malaysia 88000 (Show on map)

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Good 7.3
based on 196 reviews

"Breakfast was not top-up when one couple of our friends..."

  • Mak, Brunei Darussalam
  • August 10, 2015
  • Area: Central Business District
  • Rooms : 356
  • Free Wi-Fi

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Room Types
Deluxe Residence Room Only
Deluxe Residence
Deluxe Residence with Wifi
1-Bedroom Residence with Wi-Fi
1 Bedroom Residence with Wifi
2 Bedroom Residence with Wifi
2-Bedroom Residence with Wi-Fi


When would you like to stay at this hotel?

Features of Ming Garden Residence

24-hour front desk

24-hour room service


business center

car park

coffee shop



executive floor

facilities for disabled guests

laundry service

luggage storage

meeting facilities

poolside bar


room service

safety deposit boxes


shuttle service

smoking area

Sports and Recreation

fitness center


kids club


outdoor pool

pool (kids)



free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken

Chinese (Mandarin)





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Built in 2010, Ming Garden Residence is a distinct addition to Kota Kinabalu and a smart choice for travelers. The excitement of the city center is only 0.5 KM away. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Consulate of Indonesia, KK Times Square, Wawasan Plaza.

Offering hotel guests superior services and a broad range of amenities, Ming Garden Residence is committed to ensuring that your stay is as comfortable as possible. Free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, luggage storage are just a few of the facilities that set Ming Garden Residence apart from other hotels in the city.

Guests can choose from 356 rooms, all of which exude an atmosphere of total peace and harmony. The hotel's fitness center, outdoor pool, spa, massage, kids club are ideal places to relax and unwind after a busy day. Ming Garden Residence is a smart choice for travelers to Kota Kinabalu, offering a relaxed and hassle-free stay every time.
Built in 2010, Ming Garden Residence is a distinct addition to Kota Kinabalu and a smart choice for ... see more
Children and extra beds:
Infant 0-4 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 5-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
0.5 KM

Distance to Airport
6 KM

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Time to Airport (Minutes)

Year Hotel Built

Recent customer comments

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from 196 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (196)
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Mak T. Groups Brunei Darussalam, August 10, 2015
Breakfast, Gym equipment & room cleanness.

Breakfast was not top-up when one couple of our friends came in at 9.30 am. Lobby not enough seat. Gym cross training machine wobbling.
I booked for superior room but upon check-in room was not available. I was upgraded to a junior suit. That's is ok. The room was not properly clean each day. The floor was not vaccum and table was not wipe! On the 2nd last day of our stay. A guy came in to make up the room whilst I was in the room. I told him to vaccum the floor. Then he vaccum the floor.
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Saini H. Business travelers Malaysia, July 31, 2015

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Carole W. Solo travelers New Zealand, July 18, 2015
Nicest and most helpful staff I've ever met

Staff, price & location
Things to note - this hotel is geared for Chinese visitors so don't expect much from the breakfast, but the room service was great. The staff went out of their way to accommodate my difficult vegetarian needs and I'm grateful. I really rate this hotel - I feel that it's not far off 5 star service.
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Sheryl G. Families with young children Philippines, May 29, 2015
Great Hotel

breakfast, room, location
We had a pleasant stay. The room was spacious and comfortable. The breakfast was great, lots of choices.
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Mohd H. Business travelers Malaysia, May 28, 2015
Overall is good except location

room fo
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Mohamad S. Business travelers Malaysia, May 19, 2015

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Chang M. Business travelers Malaysia, May 5, 2015
Feel like being cheated

Staff attitude were good
This is not the first time we stayed at Ming Garden, and performance are getting worse each time we stay at the hotel. We booked a Deluxe Hot Deal Room (SGD120 equivalent to MYR3++), and the room we got were full of coffee stains on the carpet, pillow and bed sheet with dirty marks, air-con were like yellowish in color, make the room look like an 100yrs old ancient hotel room. Furniture were shaking like it might fall off anytime...When i approach to the counter to voice out my disappointment, the staff was acting professionally(as the only thing I comfort with), and quickly change a "One Bed Room Suite" for me. But turn up, the "Suite Room" just another bigger disappointment with same dirty bed sheet and old furnitures. Make this the last time I step into this hotel...
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Julian M. Families with young children Malaysia, May 4, 2015
It was mostly good

Food, bed and location
Our stay was good.The best thing about this hotel is the food. Room is comfortable, however, the bathroom is really small and has no tub. What needs to be improved: 1. Staff. I think staffs need to be sent for training. Some has really poor PR..and they really need to learn to smile. We know your job can be stressful but you don't have to show it to the guests. Afterall, we came to relax. 2. Pool is VERY cold. 3. Security. Anyone can come up to the rooms from the lobby or from the car park. Scary! Improve this please. Thank you.
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Wong K. Couples Malaysia, May 3, 2015
Nice hotel

the room is clean and nice. breakfast many choice, nice hotel, will stay this hotel again next time
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Tony L. Business travelers Malaysia, April 23, 2015
Good location and Near Shopping Mall

Strategic Location, In town area, near shopping mall
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Customers like this serviced apartment for:
Nearest transport:
  • South Bus Terminal (0.3 Km / 4 min walk)
Area recommended for:
  • beaches
  • restaurants
  • sightseeing
Distance to airport:
  • Kota Kinabalu International Airport (3.7 Km)
Customer comments:
  • "Clean hotel" , "Good breakfast" , "Nice staff"
Top attractions in the area:
  • KK Times Square (0.2 Km / 3 min walk)
  • Wawasan Plaza (0.3 Km / 4 min walk)
  • Star City Mall (0.4 Km / 5 min walk)
  • Airworld Travel & Tours (0.5 Km / 6 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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