arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 787 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.5
  • Location 7.0
  • Room Comfort/Standard 7.2
  • Staff Performance 7.2
  • Value for Money 7.1
  • Food/Dining 6.3

BRIAN K.
Malaysia
November 10, 2013
confortable
staff friendly, helpful, polite
very goood good good ..........................................................................................................................

CHEE L.
Malaysia
November 07, 2013
A very nice hotel with helpful staff
Quite surrounding, clean room with comfortable bed and fast food restaurants are just a walking distance.
Very relaxed and I really had a good night sleep even if it's just a night stay.

RAJAGOPAL M.
Singapore
November 03, 2013
I would say it is good.
Location and for food it is good
The staff may need additional training in customer service,communication skills and to provide value added service.I brought in a lady guest to get some job done in the 4th floor lobby but outrightly was rejected without getting full information on the guest and it was quiet an embarrassment.They should infact handle the situation in a more polite manner in getting full details from the guest.They created an impression that my guest was a callgirl until I clearly explained to the staff the purpose of the lady being invited to the room.Most of the time people make an assumption that guest are brought to the room for immoral purpose.If you are interested I could arrange some training to be conducted for your staff.Overall the performance of the staff was good

Tri L.
Netherlands
October 22, 2013
Ok hotel
free wifi
The hotel was ok, but quit noisy. Its situated on a busy road, where taxi-driver at times refuse to pick you up. The staff didn't know much about the sightseing around and the most nearby MTR (Hua Lompong) was quit far.

Iqbal S.
Sri Lanka
October 21, 2013
Stay was somewhat ok
They can improve the service by upgrading toilet facility
Tolilet facility should be improved & they should introduce more menu to breakfast

Tomasz P.
Denmark
October 16, 2013
Close to main attractions and China Town
Location, Nice staff and clean rooms
The hotel was nice located in the middle of everything. Few 100 meters from China Town and walking distance to some of the main attrattions. The hitel was worth the price when on discount. I wouldn't pay the hotel displayed price for this standard. The rooms were clean and spacious. Didn't try the restaurant so can't comment on that. The staff was friendly and spoke good english. Good information about what to be carefull of and helpfull with all of our requests.

Cherry T.
Malaysia
October 15, 2013
Its a nice hotel,we do feel comfortable inside
Best Food stall outside,easier transport to get around and comfortable room.
I do really have a nice time over there, but still have the facility of Wifi needed to be Improvement that was the wifi should be provide in every level of the customer room but not just in the lobby.

shashwat P.
Australia
October 04, 2013
good
location, room, access
it was nice. but the staff was not very good. rest all was fine.

Ebrahim N.
India
September 16, 2013
Good Hotel for the Type of Business we are doing
Location, Freindlt Staff, Comfort
It was Good Staying in this Hotel for the Second time. And I would like to stay in this hotel in future

Jun B.
Singapore
September 08, 2013
Great stay. Had a fun week.
Clean room, good service and close to chinatown.
The hotel is near Chinatown in Bangkok. Many great seafood restaurant nearby especially at the Chinatown district. Quiet and quite hard to find the hotel. Took about an hour to reach the hotel from airport.