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Mitsui Garden Hotel Shiodome Italia-gai

2-14-24 Higashi-Shimbashi, Minato-Ku, Ginza, Tokyo, Japan 105-0021 (Show on map)

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Area: Ginza Number of Rooms: 375
Free Wi-Fi

Recent customer reviews

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Fantastic

8.2

from 53 reviews

Value for Money
8.2
Location
7.8
Staff Performance
8.5
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.4
Food/Dining
7.5
Families with older children (53)
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Kwok C. Families with older children China, August 22, 2015
A value for money hotel.

Clean and tidy, comfortable and quiet hotel. Courteous staff with customer service mindset.
8.3
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Pornpavee K. Families with older children Thailand, May 2, 2015
good hotel to stay

location, hotel, room
9.7
This hotel is very nice. We have to walk about 7 mins from the subway. There are many restaurants and good place to relax nearby. The location is great. Worth to stay.
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Claulia M. Families with older children Indonesia, April 21, 2015
Good onsen facilities,bigger room compare others

Nice public bath, clean and comfort.
8
It was perfect, love the public bath. The location quite in the corner, the air conditioner not cold. Its just heat.
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Hoi Y. Families with older children Hong Kong, April 14, 2015
Really good as a 3-star hotel

The staff were nice and helpful with good English, rooms are clean, service and facilities are good
9.3
It's a great experience to stay in this hotel. The staff can speak good English and they are all very friendly and helpful. Rooms are clean and tidy. They also provide 2 bottles of water in the fridge every day. We try the buffet breakfast once and it was quite nice. Quite a lot of choices including western and Japanese style. It's quite close to the train station. Need to walk 10 mins to Shiodome station and 15mins - 20mins to Shimbashi station. There are a lot of shops and restaurants near Shimbashi Station as well. If you want to go there from the airport, you can take limousine bus to the nearby hotel and walk there.
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Hoi K. Families with older children Hong Kong, March 3, 2015
good room condition

new & clean
7.3
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Allan L. Families with older children Singapore, December 20, 2014
Recommended

Clean, polite staffs and location
9
Better than i expected
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Charles L. Families with older children Singapore, December 20, 2014
Comfortable stay

Location, Public Bath, Cleanliness
9.7
very comfortable. good location. do note that there no shuttle bus from Haneda Airport. To get to Haneda Airport, it is only a 15 - 20 min ride on the monorail departing from Hamamatsucho station. There is an airport shuttle to Narita Airport. the public bath is a big bonus, as a soak in the warm waters is perfect in winter! staff was very friendly and helpful when i had to make amendments to my booking as well.
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Tan K. Families with older children Singapore, December 13, 2014
Great Place to Stay

Location, food, quiet
9
Easy access to all places in tokyo and beyond after a short walk out of hotel. Convenient to get to airport via monorail. Great and helpful hotel staff. Peaceful and quiet neighbourhood. Plenty of food choices and minimarts. Room is clean, cosy and comfortable.
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Inn B. Families with older children Singapore, November 3, 2014
Even if rooms are available, they charge extras

a quite part of Tokyo, decent walking distant form train station, wifi access
6
Not sure it is a norm, but they asked for 1,000 per hour for early check in even if rooms are available... probably a new definition of great customer service. Probably is the time of the year (autumn), there is no air-condition but only heater in the room. If temperature gets too hot, just open the window (hmmm how convenient), and green too. But what about noise and other pollutants? Nevermind, you are paying. Just accept the terms of conditions or find somewhere more accommodative for your next visit.
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Priscilla Y. Families with older children Singapore, October 6, 2014
Great

Comfortable , spacious and quiet .
8.7
Very comfortable and excellent place to stay and relax
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Customer Reviews - Mitsui Garden Hotel Shiodome Italia-gai, Tokyo

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