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Moevenpick Heritage Hotel Sentosa

23 Beach View, Sentosa, Singapore 098679 (Show on map)

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Area: Sentosa Number of Rooms: 191
Free Wi-Fi

Recent customer reviews

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Fantastic

8.3

based on
2952 reviews

Value for Money
7.9
Location
8.9
Staff Performance
8.5
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
7.3
All reviews (2952)
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Gwendolyn T. Couples Singapore, November 21, 2014
Excellent Staff

Service level of staff, location, big rooms
8.3
Upon check in, it was unpleasant start of my day due to waiting time at the lobby area. However, the manager, Eugene was there to make things right for us. Room was upgraded and breakfast was complimentary as well. His level of service performance has exceeded my expectations. Great job! And yes, I would definitely recommend this resort to my friends and I would love to return to Moevenpick for another staycation.
Li J. Couples Singapore, November 20, 2014
A day in Movenpick.

easy access, peaceful enviroment, cosy room.
9.7
Enjoyed the day in the Hotel. Told the receptionist that its a birthday stayover, and they upgrade my room for free, including a free birthday cake as well. Its a good stay indeed!
Mohammed F. Families with young children Singapore, November 17, 2014
Great ambience n services

Location Best room Good Rate
9.3
Excellent.... upgrade room to Heritage Suite... the best choice... everywhere is walking distance..
Mun C. Couples Singapore, November 16, 2014
Unbearable noises from restaurant guest & traffic

The fresh air from the surrounding forest, and close proximity to attractions and monorail.
6.7
The hotel was overall very nice and I had booked myself into a Heritage room (more expensive and located on the highest floor, level 3)after having read about the building's history. Unfortunately, there is a bar and restaurant on the first floor with outdoor sitting. Due to bad sound proofing, you can hear all the noises very clearly. This will last till about 1 am or even later if someone decides to smoke there. The noise from buses is next which starts at around 6 am. I need not elaborate any further. On the plus, the hotel is located right smack in the middle of the island which is really convenient if you want to visit any of the attractions.
Kar A. Families with older children Singapore, November 16, 2014
NA

location, friendly staff, coffee machine
6.3
Everything was good, staffs are friendly and location is good. only bad point is that the connecting room doors are badly designed. you are not allowed to lock/unlock on your own. Which means that every time you need to lock/unlock, you will need to ask the staff to do so.
Raudhah M. Couples Singapore, November 16, 2014
Awesome hotel

Location, Room, Service
9.7
Room was very cosy. Hotel close to the monorail - easy to move around Sentosa.
Wei C. Couples Singapore, November 16, 2014
Great rooms with good amenities

Spacious room, good value and nice decor
8.7
Loved the stay, got upgraded to one bedroom suite as my deluxe sea view king bed room was full, so not complaining about that. The one bedroom suite was great, spacious, nicely decorated and comfortable. Only downside would be that the aircon vent was really dusty, it had black dust clusters all around it, seems like it hasnt been dusted for years, perhaps management should look into cleaning the dust out of the vent. Room is also not sound proof, you can actually hear sounds coming from downstairs - the pool and also sounds from your neighbors next door, perhaps better sound proofing please! Otherwise it would be a really perfect place to stay in.
Chan M. Couples Singapore, November 16, 2014
Very good location, clean

Location, cleanliness, helpful staff
8.7
Everything was perfect except for the toilet. I had stayed there twice and faced this issue both times. The toilet gave off a slight stench. But on both times I stayed on the 1st level, so not sure if this has to do with the level my rooms were on. Everything else was very good.
Gayle F. Solo travelers United States of America, November 15, 2014
Our stay in Singapore

Comfortable, great breakfast, and the gym
9
Overall very good. Comfortable. Great pool. Great and easy access to Singapore city. It was a great respite for us after some challenging travels. Wish they had access to pay view movies.
Soup K. Couples Malaysia, November 15, 2014
Good hotel

Big Room, quiet location, polite reception staffs.
8
the room is big with jacuzzi, the reception show us the room and the way to operate the room facilities. Nice swimming pool,the hotel just opposite the LRT station.

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Customer Reviews - Moevenpick Heritage Hotel Sentosa, Singapore

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