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Very good 8.0
Based on 999 reviews

Recent customer comments

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Very good

based on 999 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.4
  • Location 7.9
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 7.3
  • Food/Dining 7.4

Fatima C.
May 05, 2015
Noisy place in the morning
Food.ibiza club.pool
I can hear loud noises in the morning. Don't know if its the house keeping or the other people checked in. We can hear furnitures bein moved around. Foot steps mAybe from upstairs.

Charline C.
May 04, 2015
One of the most
best 3 things about this hotel:

Michelle N.
May 02, 2015
Good hotel for privacy
Clean, nice and quiet
the hotel is clean and quiet although bathrooms were a little old. Beach was small but could see fishes while snorkeling and staff was friendly

Frances A.
May 02, 2015
Excellent service!
Service, Ibiza Beach Club, Interiors
Awesome staff, we got a free upgrade to the suite! A bit old but otherwise beautiful :)

Mira S.
May 02, 2015
Good location
Pool, lobby, beach front

Charles S.
United States
April 30, 2015
Great location great view awesome pool
Location, View, Pool
Great stay. The staff is amazing and so helpful. Hotel is walking distance to the Mactan Shrine which can is the center and Shangri-La is right next to it as well. Two negative things I want to point out. The free wifi is very very very very VERY SLOW! I had to pay 400 php day for a normal speed wifi and that worked better. Next most of the did has either shellfish or meat. It is not vegetarian friendly at all. The buffet did not get any vegetarian choices except for a small salad bar. I wound up eating at the Shangri-La buffet which is amazing. Since it was next door it was fine for me to walk there. The hotel should make some more vegetarian options similar to the Shangri la. The pool is awesome and also the Ibiza beach club was nice to hang out. The tours were expense so we rented a car for 400 post an hour and went to all f the sights. The room was beautiful and had an amazing view but I feel it could be upgraded soon to a more modern look. However they were nice. I would go back there again as the price is right and staff was super friendly and accommodating.

kristie A.
April 30, 2015
summer escapade
the rooms, the pool, the sea

Ivy I.
April 27, 2015
Nice Hotel but needs some updates
Comfort, Great Drinks, Beautiful View
The hotel was very nice in the sense that the view was picturesque and the facilities were gorgeous. We actually got a room upgrade which was awesome, and the 1-br suite was big enough for a group of 3-4 friends. However, I noticed that the room wasn't as spic and span given that this is supposed to be a 5-star hotel. The bathroom had a lot of water stains and rust stains all over. The jacuzzi looks old and was not properly scrubbed. The shower didn't have enough pressure and the temperature was erratic-- hot in the evening and cold in the morning. However, if you're there to swim, hang out, or use the facilities, then you'll be very happy. There are a number of pools/ jacuzzi plus of course, the beach. There are a lot of benches and cute seats where you can stay while sun bathing. The Ibiza bar even has "nets" by the beach, which gives a lovely view of the sea and the hotel. Drinks are really, really good. They're quite expensive, so make the most out of the happy hour!

April 27, 2015
very nice beach and pool area. great rooms
pool, beach, rooms

Mansoor A.
United Kingdom
April 23, 2015
Nice but pricey
Style, Food, Location
Everywhere decent is Mactan is expensive. nonetheless it was a lovely hotel in the general areas but the rooms weren't 5 star in my opinion. Food was average but staff were very helpful. There are a few restaurants outside so its pretty convenient and we felt safe. The hotel is very stylish but the beach area is very small