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Recent customer comments

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Very good



based on 352 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.1
  • Location 8.7
  • Room Comfort/Standard 7.8
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.2
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Melissa S.
Singapore
July 04, 2015
Charming and romantic hotel
1) Location - heart of French Concession 2) Building 3) Gardens

John C.
Australia
June 23, 2015
Step back in time
Excellent locations in a fascinating area of Shanghai. The hotel has real character and spirit that makes it a far richer experience than just another chain hotel.
Very pleasant

Mark L.
United States
June 22, 2015
Castle hotel stay
This hotel is loaded with character
This hotel is a must stay for everyone that wants a five star experience so above and beyond any other hotel.

Nianli S.
United States
May 27, 2015
Old style, old deco, tiny hotel, good location
location, old style, garden
Like the deco style, and the staff are very friendly and helpful too. The breakfast is good, the garden is wonderful. However, parking is difficult, the inside of the room is too old, with some weird smell -that is annoying.

Neomi T.
Australia
April 04, 2015
Great hotel lousy service !
Great location gorgeous building loads of character.
Great building tranquil surrounds lovely gardens cute cats rooms comfortable and roomy, staff totally unhelpful lack of English was a big problem. Breakfasts good,lots of variety Bar stocked nothing but beer!! Nothing in the gym worked and no attempt was made to recify this.

Lijun F.
China
November 17, 2014
good hotel with good location
breakfast , service and location

jan S.
Australia
July 14, 2014
very quite in a busy city /counrty
quaint ,clean and quiet
apart from the lack of English speaking staff everything was good

KH H.
Taiwan
July 10, 2014
Nice house with garden
Garden, breakfast, night view
A good experience in SHA, which this house provided a historical feeling when you choose to stay here instead of modern building hotel, like the feeling in your home

Ninghao W.
Australia
June 14, 2014
Refreshing
Unique and refreshing decor, great service, short taxi ride to city centre.

Bernard R.
France
May 17, 2014
Th hotel is fine
nice, charming