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Moller Villa Hotel

30 Shanxi Road(s), Xintiandi and Huaihai Rd, Shanghai, China 200040

Recent customer reviews

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Very good

8.0

based on 344 reviews

141 reviews in English

Value for Money
7.8
Location
8.7
Staff Performance
7.9
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (344)
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Weerasak E. Groups Thailand, March 21, 2016
Very Impressive!

1. Helpful Staff 2. Unique Design & Decoration 3. Good Location
9
So peaceful. Most of the guests are individual traveler or for business purpose, not a big tour group. Hotel staff very polite, helpful (with good command of English). Good atmosphere and environment, surround with a nice shops and restaurants. Nearby the subway and convenient store (Family Mart).
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Julia L. Business travelers Taiwan, January 25, 2016
Beautiful hotel spoiled by the staff who were offh
3
Staff were non-caring and offhand. They had a lot more interest in their mobile phones than in us. Every time we asked them for something in the restaurant or at the front desk (Simply another coffee, or help us to book taxi for example - not much) it looked like they were being put out and had to make a really big effort to satisfy our requests. A beautiful hotel in beautiful grounds - apart from having to walk in the rain to the breakfast restaurant it has everything going for it... But: A simple smile would have been so nice. Unfortunately we never saw one.
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Hyunjae L. Business travelers South Korea, December 15, 2015
Very cozy and historical

Location, luxurious experience, nice staff members
10
Excellent
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Kok B. Solo travelers Singapore, December 4, 2015
Feel like a Prince in a Palace

interior design and comfort, friendly staff and great location for shopping (huai hai road, nan jing west road)
9
will be looking to re-visit again
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Geng W. Couples Singapore, October 10, 2015
Nice place, good location, clean room

Nice place, good location, clean room
8.7
Generally good, still have space to improve like no hotel staff receiving guest at main door and helping to carry luggage to the reception.
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Melissa S. Couples Singapore, June 28, 2015
Charming and romantic hotel

1) Location - heart of French Concession 2) Building 3) Gardens
6.7
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John C. Couples Australia, June 22, 2015
Step back in time

Excellent locations in a fascinating area of Shanghai. The hotel has real character and spirit that makes it a far richer experience than just another chain hotel.
8.7
Very pleasant
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Nianli S. Solo travelers United States of America, April 30, 2015
Old style, old deco, tiny hotel, good location

location, old style, garden
8.3
Like the deco style, and the staff are very friendly and helpful too. The breakfast is good, the garden is wonderful. However, parking is difficult, the inside of the room is too old, with some weird smell -that is annoying.
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Pan C. Business travelers Taiwan, April 19, 2015
very nice hotel

clear, comfortable, near bus station
8
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Neomi T. Solo travelers Australia, April 3, 2015
Great hotel lousy service !

Great location gorgeous building loads of character.
8
Great building tranquil surrounds lovely gardens cute cats rooms comfortable and roomy, staff totally unhelpful lack of English was a big problem. Breakfasts good,lots of variety Bar stocked nothing but beer!! Nothing in the gym worked and no attempt was made to recify this.
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