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Excellent 8.1
Based on 96 reviews

Recent customer comments

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Excellent



based on 96 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.0
  • Location 8.2
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.8
  • Food/Dining 7.3

8 Tay L.
Singapore
July 30, 2015
Go Luzhu, only hotel I will stay
excellent service, I have decided to make this hotel as my only choice in Luzhu town
Fantastic, words can't express the gratitude towards their extra mile service to my request.

10 Isaac V.
United States
July 22, 2015
Amazing Hotel
Clean, friendly staff and close to a lot of nice stuff.
Very nice and clean hotel. Mall was right next door which gave us a good selection of food to pick from. Hotel room was very nice, bed was good. Overall very nice hotel, I would recommend this hotel to anyone.

5.7 Yin H.
Malaysia
June 15, 2015
Good location with comfortable room
Location, Cleanliness, Service

6.3 Josep F.
Spain
April 23, 2015
Good loation in taoyen
Hotel is ok but the location is far from Taipei, only if you have business in the area
Good hotel with a few restaurants but the location is very ugly

6.3 Peiquan S.
Singapore
April 16, 2015
Average stay
good location, nice view on the 20th floor, different variety of eggs for breakfast
The 1st impression upon arriving at the hotel in our scooter was destroyed. The conceirge gave a look of despise (Perception that we feel: who are they? riding in scooter, must be poor people?), totally spoils the first impression. Upon check-in, there was a short queue (Im 2nd in queue). But the counter had 3 staff but all 3 attending to one guest. Can that be improved? After getting the room key and entering the room, the room had a smell of chemicals and the aircon was not cooling at all even switching to 19C and after 2 hours of wait. We called the front desk and they told us that they just shampooed the carpet therefore the smell. For the aircon, they say to wait a bit more. Then we decided to leave hotel in hope that it will better after we are back, but not. It was lucky that they change a room for us with a friendly staff, otherwise it will have spoilt the entire trip.

8 Liam P.
Malaysia
March 15, 2015
Nice hotel
Good location, spacious room, courteous staff
It is next to a big shopping mall and it is 15min from the Taoyuan Airport (about 300Taiwan Dollars)

9.3 SUSINA D.
Indonesia
March 11, 2015
Great Hotel and will come back again next visit
Nice Staffs, Central located & Excellent Room
Perfect!!, we will come again in next visit

10 Chen M.
Taiwan
February 27, 2015
Big clean hotel
very clean big room , close to a big mall, restaurants around hotel good!

9.3 SHINNOSUKE M.
Japan
February 23, 2015
near to the airport
Nice breakfast nice service
Room is very clean and comfortable

8 SIU R.
Hong Kong
February 19, 2015
Nice choice
big room, very clean and friendly staffs
Overall, I am happy with the hotel