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Moon View Hotel

65 Cua Bac Street, Ba Dinh District, Tay Ho District - West Lake / Nghi Tam, Hanoi, Vietnam (Show on map)

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Formerly : Bro&Sis Hotel - Cua Bac
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Area: Tay Ho District - West Lake / Nghi Tam Number of Rooms: 40
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
28 reviews

Value for Money
7.4
Location
7.1
Staff Performance
7.9
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.9
Food/Dining
6.5
All reviews (28)
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Mary B. Couples United States of America, July 26, 2014
Clean and New Hotel Room

clean room, comfortable
7.7
We stayed for about a week at Moon View Hotel after having a week in the Old Quarter of Hanoi. This hotel is located in a nice area that is between the West Lake area and the Old Quarter. It was about a 20 minute walk to attractions and restaurants in the Old Quarter and about a 40 minute walk to the Tay Ho area. Room/Hotel: The room was new and very clean. We did find two cockroaches during our time there, but it is difficult to avoid them in South East Asia. Our toilet was constantly churning up water and splashing it all over the toilet seat. It was strange but it didn't really cause any major problems for us. The hotel hallways seem a but older and run down but that's not a concern for me because the room is new and comfortable. Staff: The staff was very warm friendly but weren't able to offer too many recommendations when asked. It wasn't a problem for us since we had been in Hanoi for a week and we were familiar with getting around the city. Food: We ordered room service a number of times during our stay. We found the room service from the Japanese restaurant was very good and much better than the other restaurant. The breakfast was what accounted for a lower rating for food. When you go up for the breakfast buffet it looks nice and plentiful. The problem is it is put out when it starts and very little is done to it after that. Everyday I tried to get the soup but it was always cold. They didn't seem to have lots of guests so I would suggest they consider individual ordering rather than a buffet so the food is fresh and warm. Overall we enjoyed our stay and chose to stay longer than our original plan.
Hooi H. Business travelers Malaysia, April 8, 2014
vietnam

Location
5.7
There was issue with the hotel and they relocated us to another alternative hotel.
See Y. Solo travelers Singapore, March 16, 2014
Pleasant stay made possible by friendly staffs

The friendly staffs, efficient wi-fi and comfortable bed
5.7
Ron G. Business travelers Singapore, February 28, 2014
friend people

friendly, clean, quiet
7.3
Ron G. Business travelers Singapore, December 4, 2013
Nice

Good location
7
Luong P. Couples Vietnam, November 30, 2013
it was great ! we had a wonderful time together he

nice view
8
it's nice hotel. Room is nice and clean. Staffs are great and friendly too. if we have a chance go back Hanoi, we will go back this hotel. From floor 12 , we could see West Lake and Truc Bach Lake. it's so wonderful. But if there is many food is better. Anyway , we still love this hotel.
Joseph G. Business travelers Philippines, September 13, 2013
Totally enjoy my stay in this hotel

Great friendly staff, delicious foods, comfortable room
8.3
Staying in Moon View hotel was a superb experience. The location is great especially for business travelling person. For dining there are many local restaurants nearby the hotel and you can walk around the nearby lake also for sightseeing and exercise. The hotel food was great, and the breakfast buffet had many options to choose to. The hotel restaurant at the upper floor level served delicious Vietnamese and Japanese foods also. The room is good also with big space and comfortable bed. The staffs are excellent. They are very welcoming, attentive, friendly and easy to approach to.
Joseph G. Business travelers Philippines, August 7, 2013
Totally enjoy my stay

Great friendly staff, delicious food, comfortable room
8.3
Staying in Moon View hotel was a superb experience. The location is great especially for business travelling person. For dining there are many local restaurants nearby the hotel and you can walk around the nearby lake also for sightseeing and exercise. The hotel food was great, and the breakfast buffet had many options to choose to. The hotel restaurant at the upper floor level served delicious Vietnamese and Japanese foods also. The room is good also with big space and comfortable bed. The staffs are excellent. They are very welcoming, attentive, friendly and easy to approach to.
Shao H. Business travelers Singapore, June 14, 2013
Comfortable and good value

Staff English speaking, good price and value
6.3
Nothing spectacular but everything you see you literally get
Ron G. Business travelers Singapore, May 15, 2013
Small comfortable hotel

Clean, Friendly and Value for money
7.3

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