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Mount Kinabalu Heritage Resort & Spa

W.D.T. 11, Ranau Sabah, Kundasang, Kinabalu National Park, Malaysia 89309 (Show on map)

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Mount Kinabalu Heritage Resort & Spa Kinabalu National Park - Sundeck Mount Kinabalu Heritage Resort & Spa Kinabalu National Park - Exterior Mount Kinabalu Heritage Resort & Spa Kinabalu National Park - Chalet Exterior Mount Kinabalu Heritage Resort & Spa Kinabalu National Park - View of Mountain from Chalet Mount Kinabalu Heritage Resort & Spa Kinabalu National Park - Exterior
Area: Kundasang Number of Rooms: 98

Recent customer reviews

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Pleasant

6.6

based on
619 reviews

Value for Money
6.3
Location
8.1
Staff Performance
6.5
Hotel Condition/Cleanliness
6.2
Room Comfort/Standard
6.6
Food/Dining
5.8
All reviews (619)
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Marshall L. Couples United States of America, February 1, 2015
Nice stay

great view, great environment, great staff
8
Very nice place and great view of Mount Kinabalu. Only issue was bright exit light in room above door. Take a power strip only one outlet. I forgot iPad in lobby and they immediately called us and let us know they had at desk.
Tan M. Groups Malaysia, January 11, 2015
Must odour

locatio
3.3
The room was not well maintained & has musty odour. The buffet breakfast is not a buffet & over priced.
Azrizan M. Families with young children Malaysia, January 8, 2015
Last minute booking via agoda..

very cool place..very nice view of the mountain...quit place
7.3
it was very late booking..but very fast clear at the counter..room is nice but 1 room where my parents stay using tiles which is very cool to step..huhu.. the best about the hotel is the view of mount kinabalu..very clear view to the top of the mountain..
Chiat W. Business travelers Malaysia, December 31, 2014
excellent environment

well maintain nature environment
6
Mohamad F. Couples Malaysia, December 29, 2014
great place to stay

great view
8
great
Mohd L. Families with young children Malaysia, December 28, 2014
Hotel in need of renovation

Scenery
5
Upon arrival,there was no one to help us with the luggage. When we ask for help, the receptionist informed us that the concierge was on break. We waited but there was no urgency from the staffs to help. The room is in need of new renovation. There was no hot shower, the water was just slightly warm. It's difficult when u have a baby or small children. There was a wedding going on down in the garden but the music,karaoke was too loud for other visitors who wishes to rest. Otherwise the scenery was breathtaking!
Josephine F. Business travelers Malaysia, December 24, 2014
Chalet is out of maintain, dirty and uncomfortable

Staff is ok
4
The chalet room was dirty and smelly. Not value of money. The hotel need renovation and well maintenance.
Nurhafizah A. Families with young children Brunei Darussalam, December 23, 2014
GOOD LOCATION

LANDSCAPE, FRESH AIR
6
VERY PLEASANT, RELEXCING
Gloria E. Couples Malaysia, December 22, 2014
location is the best

view
7.7
so far no unsatisfy
Mohamad S. Families with young children Malaysia, December 8, 2014
excellent view but poor room condition and facilit

excellent view. friendly staffs.
6.7
i booked the chalet and specify for room facing mount kinabalu. i got exactly that. thanks to the hotel staff. but the chalet could use some good maintenance. hot shower was not working as the water was freezing cold. also good if mosquitoes repellant is provided. above all, very good hotel with the breathtaking view of mt kinabalu.

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