Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Mount Kinabalu Heritage Resort & Spa

W.D.T. 11, Ranau Sabah, Kundasang, Kinabalu National Park, Malaysia 89309

Recent customer reviews

Filter by Traveler Type

 

Good

6.6

based on
654 reviews

524 reviews in English

Value for Money
6.3
Location
8.1
Staff Performance
6.6
Hotel Condition/Cleanliness
6.2
Room Comfort/Standard
6.6
Food/Dining
5.8
All reviews (654)
Sort by:
Suhaimi A. Couples Malaysia, October 26, 2015
we are the only guest

location, chalet, moluntain view
5
Staff courtesy enough to transfer us from chalet to building. We think we are the only guest spending the night. Walking to chalet is dangerous especially during rain and darkness. Room facilities are not worth the room rate and no breakfast??.
Report this review
Noor H. Groups Malaysia, October 18, 2015
Everything good

Awesome view,
8.3
Good
Report this review
Sam L. Groups Malaysia, September 22, 2015
Disappointed

Average but pricey food, wifi at the lobby, location
5
The spa was under renovation, The lounge was close, Our room was facing the car park and it was noisy until midnight, Water was barely warm enough for shower.
Report this review
Mohd H. Families with young children Malaysia, September 21, 2015
o
8.7
Best..recomended for short stay
Report this review
Frances H. Couples United Kingdom, July 14, 2015
Great location, bad hotel

Views, free parking, laundry
4.3
Excellent views of Mount Kinabalu. Old, tired rooms. Poor service. Dirty accommodation. Un-inspiring food. Cheap laundry.
Report this review
Rusli L. Couples Malaysia, July 13, 2015
Below The Wind

1. Location 2. Parking Area 3. Sight seeing
6.3
Nice, enjoy,comfortable and nice foods
Report this review
Ahmad S. Couples Malaysia, June 14, 2015
Relaxing

Near town, great view, friendly srtaff
6
Water in bathroom very cold, water heater no function very well.
Report this review
Shamsul Z. Families with young children Malaysia, June 4, 2015
Ok good

Ok good
8
Report this review
Annie L. Families with young children Malaysia, June 1, 2015
The worse hotel i ever stay
3
The worse ever. The food is very bad, cleanless pf the room very bad n staff unfriendly
Report this review
Rosman R. Couples Malaysia, May 28, 2015
Not worth it..wasted

The view is nice
4
Report this review
Previous page 11 - 20 of 524 reviews Next page
Mount Kinabalu Heritage Resort & Spa Kinabalu National Park - Hotel ExteriorMount Kinabalu Heritage Resort & Spa Kinabalu National Park - ChaletMount Kinabalu Heritage Resort & Spa Kinabalu National Park - ChaletMount Kinabalu Heritage Resort & Spa Kinabalu National Park - SuperiorMount Kinabalu Heritage Resort & Spa Kinabalu National Park - Standard SuiteMount Kinabalu Heritage Resort & Spa Kinabalu National Park - LobbyMount Kinabalu Heritage Resort & Spa Kinabalu National Park - SpaMount Kinabalu Heritage Resort & Spa Kinabalu National Park - SpaMount Kinabalu Heritage Resort & Spa Kinabalu National Park - SpaMount Kinabalu Heritage Resort & Spa Kinabalu National Park - Nepenthes Pool TableMount Kinabalu Heritage Resort & Spa Kinabalu National Park - Topion CafeMount Kinabalu Heritage Resort & Spa Kinabalu National Park - Tinompok RestaurantMount Kinabalu Heritage Resort & Spa Kinabalu National Park - RestaurantMount Kinabalu Heritage Resort & Spa Kinabalu National Park - Bar LoungeMount Kinabalu Heritage Resort & Spa Kinabalu National Park - Conference RoomMount Kinabalu Heritage Resort & Spa Kinabalu National Park - Conference RoomMount Kinabalu Heritage Resort & Spa Kinabalu National Park - ExteriorMount Kinabalu Heritage Resort & Spa Kinabalu National Park - SundeckMount Kinabalu Heritage Resort & Spa Kinabalu National Park - ExteriorMount Kinabalu Heritage Resort & Spa Kinabalu National Park - Chalet ExteriorMount Kinabalu Heritage Resort & Spa Kinabalu National Park - View of Mountain from ChaletMount Kinabalu Heritage Resort & Spa Kinabalu National Park - Exterior


Agoda.com is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3B05