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Excellent 8.3
Based on 3716 reviews

Recent customer comments

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Excellent



based on 3716 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 7.9
  • Location 8.9
  • Room Comfort/Standard 8.7
  • Service 8.5
  • Value for Money 7.9
  • Food/Dining 7.4
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Soup L.
Malaysia
November 18, 2014
Good hotel
Big Room, quiet location, polite reception staffs.
the room is big with jacuzzi, the reception show us the room and the way to operate the room facilities. Nice swimming pool,the hotel just opposite the LRT station.

Mohammed R.
Singapore
November 18, 2014
Great ambience n services
Location Best room Good Rate
Excellent.... upgrade room to Heritage Suite... the best choice... everywhere is walking distance..

Mark S.
Singapore
November 18, 2014
over rated
Nothing much

CHAN M.
Singapore
November 17, 2014
Very good location, clean
Location, cleanliness, helpful staff
Everything was perfect except for the toilet. I had stayed there twice and faced this issue both times. The toilet gave off a slight stench. But on both times I stayed on the 1st level, so not sure if this has to do with the level my rooms were on. Everything else was very good.

wei T.
Singapore
November 17, 2014
Great rooms with good amenities
Spacious room, good value and nice decor
Loved the stay, got upgraded to one bedroom suite as my deluxe sea view king bed room was full, so not complaining about that. The one bedroom suite was great, spacious, nicely decorated and comfortable. Only downside would be that the aircon vent was really dusty, it had black dust clusters all around it, seems like it hasnt been dusted for years, perhaps management should look into cleaning the dust out of the vent. Room is also not sound proof, you can actually hear sounds coming from downstairs - the pool and also sounds from your neighbors next door, perhaps better sound proofing please! Otherwise it would be a really perfect place to stay in.

livar G.
Norway
November 17, 2014
Awesome
Location is great and the hotel is very very nice
Not the cheapest hotel in town but great value. I booked a ordinary King size bed room, when I checked in the had already upgraded my room to a suite with a Private Jacuzzi out side the room

Kar T.
Singapore
November 17, 2014
NA
location, friendly staff, coffee machine
Everything was good, staffs are friendly and location is good. only bad point is that the connecting room doors are badly designed. you are not allowed to lock/unlock on your own. Which means that every time you need to lock/unlock, you will need to ask the staff to do so.

Mun L.
Singapore
November 17, 2014
Unbearable noises from restaurant guest & traffic
The fresh air from the surrounding forest, and close proximity to attractions and monorail.
The hotel was overall very nice and I had booked myself into a Heritage room (more expensive and located on the highest floor, level 3)after having read about the building's history. Unfortunately, there is a bar and restaurant on the first floor with outdoor sitting. Due to bad sound proofing, you can hear all the noises very clearly. This will last till about 1 am or even later if someone decides to smoke there. The noise from buses is next which starts at around 6 am. I need not elaborate any further. On the plus, the hotel is located right smack in the middle of the island which is really convenient if you want to visit any of the attractions.

Gayle F.
United States
November 16, 2014
Our stay in Singapore
Comfortable, great breakfast, and the gym
Overall very good. Comfortable. Great pool. Great and easy access to Singapore city. It was a great respite for us after some challenging travels. Wish they had access to pay view movies.

TEO S.
Singapore
November 12, 2014
Good Sentosa Hotel
Cleanliness, Room size and staff performance
It was a very good stay in Sentosa as there are alot of facilities nearby :)