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Pinnacle Hotel and Suites

Sta. Ana Avenue, Poblacion, Bandar Davao, Filipina

Ulasan terbaru pelanggan kami

Pilih Jenis Pengunjung

 

Sangat Bagus

7.7

daripada 505 ulasan

0 ulasan dalam Bahasa Malaysia

Berbaloi dengan harga
7.7
Lokasi
8.3
Layanan Kakitangan
7.7
Keadaan Hotel/Kebersihan
7.6
Keselesaan/Standard Bilik
7.8
Makanan/Tempat Makan
6.9
Semua ulasan (505)
Saring ikut:
Maria T. Pasangan Belgium, 26 April 2016
Wedding of our son
5.3
Our stay in Davao was very nice. The staff also was very, very nice. Congratulations!!!
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Elmar L. Pelancong solo Germany, 16 April 2016
I like to stay there
6
Staff war very friendly, rooms clean and nice
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Angelique L. Keluarga dengan anak kecil Philippines, 10 April 2016
Needs to improve customer service.
5
The room is very spacious and the room is clean. The location is also good. However the staff/s assigned in the reception area namely Jessa and the other staff has poor customer service. They are not friendly, polite nor cheerful. They don't know how to acknowledge your presence, I would be the one who will greet them first instead of them greeting me first and they wouldn't even smile. And when you talk to them they don't know how to politely answer your question or request. The housekeepers are more polite compared to the receptionist. Housekeepers would greet you with a smile and will make you feel at home. It seems like their receptionist are not properly trained. All in all my experience was great except for the service at the reception(check-in/check-out). I do hope that they will be trained as a business woman I always keep this in mind "Courteous treatment and excellent customer service will make a customer a walking advertisement".
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Matthias L. Pasangan Germany, 09 April 2016
Good location. Price is okay
5
PROS: Good Location, good Room & Bed, With Pool, Breakfast So-So, Free Wifi even at rooms (slow, but will do, Good staff. CONS: Bathroom needs more lightning and better drain down the water from shower
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Keem M. Pasangan Japan, 08 April 2016
Front desk attitude
4.7
Slow response and less polite on catering customers.
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Marc I. Pelancong solo Philippines, 07 April 2016
Excellent location. Superb room. Great ambience
6.7
Value for money. Nice hotel near to malls and restaurants. Excellent overall.
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Vicente J. Keluarga dengan anak kecil Philippines, 03 April 2016
wonderful stay
6.3
big rooms, comfortable stay
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Marian B. Kumpulan Philippines, 26 Mac 2016
Highly Recommended Hotel in Davao
5.3
PROS: Good Location, Big Room & Beds, With Pool, Breakfast So-So, Ample Parking Space, Free Wifi even at rooms (slow, but will do, atleast no need to stay in the lobby just to use wifi), Good staff. CONS: No bidet, Bathroom needs more lightning, Bed is not that soft or hotel quality. Overall, satisfied with my stay and will highly recommend Pinnacle to anyone going to Davao for business or leisure.
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Jazzie S. Pasangan Philippines, 21 Mac 2016
Good location. Price is okay

location, price, spacious room
7.3
Okay. But internet was intermittent
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Rodrina C. Pelancong bisnes Philippines, 18 Mac 2016
Overbooked and buffet breakfast food ran out
3.3
We were there 11am and the room was only available at 5PM. The following day, the buffet breakfast ran out at 7am and took a long time to refill. They were understaffed in the restaurant. Our company sponsored an event there and when the organizer asked for the snacks to be distributed to thw various sponsor tables. The waiter did not follow the instructions even he was told several times by the organizer of the event. The waiter dumped all the snacks in our table and the organizer staff was the one who distributed the food to the other sponsor tables. The waiter was really rude also and has this arrogance.
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1 daripada 1 ulasan
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