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Hebat 8.2
berdasarkan 2794 ulasan

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Hebat



daripada 2794 ulasan
  • Keadaan Hotel/Kebersihan 8.6
  • Kemudahan 7.4
  • Lokasi 8.6
  • Keselesaan/Standard Bilik 8.4
  • Layanan Kakitangan 8.2
  • Berbaloi dengan harga 8.0
  • Makanan/Tempat Makan 7.4
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Hong T. dari Malaysia
Pasangan
Menginap satu malam di September 2015
Spacious and Great Location
Love the spacious room in affordable price. It is new and located in a strategic place. I would suggest to rent a car to visit more places
Diulas 18 Februari 2016

Kenny W. dari Malaysia
Keluarga dengan anak kecil
Menginap 2 malam di Februari 2016
Disappointed
Location, comfort, cleanliness
I would have given cleanliness 100% score if not for a peanut found in the corner of the room. Anyway, that is not why I was left disappointed. I paid for my room stay thru agoda.com for 2 nights stay. Arrived on 10th Feb and were due to check-out on 12th. Requested for an extra bed upon check-in which was duly delivered. Had breakfast for 3 pax the next morning, no problem. As my wife and I had to catch a flight on 11th Feb, I settled my room bill including the extra-bed (RM212 for 2 nights). My two kids stayed behind and invited a cousin of theirs over for breakfast the next morning. They were told by the F&B staff that breakfast was for only 2 pax instead of 3. The F&B staff must have not checked with the front desk that I have settled the room bill the night before. Kids being kids, did not want to make a fuss and decided not to have breakfast there as it would mean leaving one out. Being a so-called 5-star hotel, I did not think this would happen. Would be good if the departments communicate with each other thru their operating systems in order to avoid such incidents.
Diulas 16 Februari 2016

asmani S. dari Brunei Darussalam
Keluarga dengan anak kecil
Menginap 4 malam di Februari 2016
Pull up Pullman !
Location & spacious
It was fine after several complains about the fridge, toilet door , key card, power trip , swimming pool to name a few. I upgraded my self to another room instead. No courtesy upgrade by the hotel and but was only asked to transfer to another room despite all complains made in a day. The frontliner staffs were not friendly.. Probably pissed because they had to work during CNY. Didn't really want to look at their faces everytime we passed the reception as we didn't want to spoil our holiday mood. Location of the hotel was good as it was just a walking distance to our fav seafood center. The property has so much potential to be a 5 star in the middle of Kuching but there are just several little imperfections that causes it to fail to reach its mark. I find that a real pity because it has so much potential to be a top notch hotel, particularly for the prices you pay for the room. It only takes a small change to make a big difference for customers and I hope one day this hotel will finally be able to deliver and be a real 4-5 stay accommodation.
Diulas 11 Februari 2016

Chee W. dari Malaysia
Pasangan
Menginap satu malam di Julai 2015
Good
Up to expectation
Diulas 10 Februari 2016

Azeleta Y. dari Malaysia
Pelancong bisnes
Menginap 2 malam di Januari 2016
Location, staff & cleanliness
Location, staff & cleanliness
Diulas 06 Februari 2016

lu S. dari Malaysia
Pelancong solo
Menginap satu malam di Februari 2016
Nice stay
Clean and comfy bed
Diulas 05 Februari 2016

Siew P. dari Malaysia
Pelancong bisnes
Menginap 5 malam di Januari 2016
Overall OK
Location, Clean, Food
Stay For Business Trip
Diulas 04 Februari 2016

Siew P. dari Malaysia
Pelancong bisnes
Menginap 3 malam di Januari 2016
Location near to airport
Location, Clean,Food
Overall OK
Diulas 02 Februari 2016

Kamaruzaman S. dari Malaysia
Pelancong bisnes
Menginap satu malam di Januari 2016
Good short stay
Went there for a business meeting. Good location, nice hotel..
Diulas 01 Februari 2016

Sobri S. dari Malaysia
Keluarga dengan anak kecil
Menginap 3 malam di Disember 2015
good location
A very nice hotel & close to ammenity.
Diulas 30 Januari 2016