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Shangri-La Hotel

Jl. Mayjend Sungkono 120, Mayjen Sungkono, Surabaya, Indonesia 60256 (Tunjuk Peta)

Jom tempah!

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Kawasan: Mayjen Sungkono Jumlah bilik: 368
Wifi Percuma

Ulasan terbaru pelanggan

Pilih Jenis Pengunjung

 

Cemerlang

8.3

daripada 238 ulasan

Berbaloi dengan harga
7.8
Lokasi
8.3
Layanan kakitangan
8.4
Keadaan Hotel/Kebersihan
8.5
Keselesaan Bilik/Piawaian
8.6
Makanan/Makan Malam
8.3
Semua ulasan (238)
Saring mengikut:
Tony C. Pelancong perniagaan Malaysia, 20 November 2014
The Hotel

The room spacious size ; the staff friendliness ; The comfort of the beds and pillows
7.3
It has been as usual very relaxing and good experience. However the F & B division is another matter. The Chinese restaurant food was acceptable but nothing exceptional.The room was humming with mosquitoes, that we had to request for a standing fan to help drive the mosquitoes away. The breakfast was poor. The quality of food and selection were poor for a 5 Star hotel. The service was even poorer, where trays at the serving counters were often left empty until notified by customers. Coffee or tea top ups at the table was non existence, unless repeated calling to the waiters. The 5 Star rating for Staff Performance is for the Reception, Concierge and Bell boys counter, not the F & B.
Breton J. Pelancong perniagaan France, 06 November 2014
Excellent stay

friendly and efficient staff, location
8.3
Very good stay and value for money. Staff is attentive and very efficient. Perfect location. Will definitely return.
Breton J. Pelancong perniagaan France, 05 November 2014
Nice Hotel and good value for money

Location, Service, value for money
8
Great stay at this hotel. Will definitely return. Amazing staff performance, great rooms, perfect location
Martinus S. Keluarga dengan anak kecil Indonesia, 12 Oktober 2014
Great Hotel

Nice, Clean, Comfortable
9.3
Great Hotel, good location, the room is big and clean.
Henny T. Kumpulan Indonesia, 12 Oktober 2014
Shangri-La Hotel
6
great god execlent thank u
Christian L. Keluarga dengan anak kecil Indonesia, 02 Oktober 2014
Old Room bad smellq

Clean, Location, Pool
8.3
Not so good since the room is so old and have bad smell but very clean and the view of the executive room is good
Yacob M. Pasangan Singapore, 28 September 2014
Great best

Friendly, clean and near shopping mall
10
Great and enjoyable
Hong J. Pelancong perniagaan Indonesia, 16 September 2014
Good hotel for business, nice room

Large room, good food, clean eviroments
7.7
I enjoy stating in Shangri La, it is right location to reach all the place.
Ika R. Pelancong perniagaan Indonesia, 16 September 2014
The hotel is old and the service not that good

The breakfast , room and bathroom
6.3
I don't like the front officer / receptionist, they are lazy and don't know to treat their guess very well , should be five start hotel are really know about this .
Ross M. Pasangan Australia, 10 September 2014
Very nice hotel with exceptional service

Service; pool patio; pub / disco
8
Had an executive room but not on the club floor - room and amenities were very good but, one criticism, the horizontal surfaces sorely needed dusting. This hotel has the best trained staff that I have ever encountered (maybe not the person responsible for dusting). Friendly, efficient and attentive - every one of them, every time. They provide a limited shuttle service to the nearby Metro Mall but you will need a taxi to get over to Tunjungan Plaza - not far but expect 20 - 30 minutes. Evening taxi from airport took an hour on the toll road, return trip at 10:00 am took just 20 minutes. Breakfast buffet was good. Evening a la carte in same resto was very good and pricing reasonable.

Jom tempah!

Cepat – Bilik Terhad!

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