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Maaf, tiada bilik tersedia di Sheraton Laguna Guam Resort pada tarikh pilihan anda.
Pelanggan yang melihat hotel ini selalunya menempah
Ulasan terbaru pelanggan
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Christopher S.
Pelancong perniagaan
United States of America,
03 Mei 2013
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customer service was great the facilities looked a little run down and i need of some cleaning on the exterior property
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Chih L.
Pasangan
Taiwan,
25 April 2013
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Relaxing
Ocean views of all rooms, nice swim pool, quiet surroundings
7.7
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Stella H.
Pelancong perniagaan
South Korea,
23 April 2013
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Nice Clean Room, Noise from next door problem
Clean Rooms, Comfortable Bed,
8.7
Overall it was a nice stay.
Nice view outside, all rooms are ocean view.
We were lucky to get upgraded, and enjoyed the extra space.
Location is not near where all other hotels are, so recommend renting a car or getting a red trolley pass.
Staff were friendly.
Here are the praises
1.Attentive Staff
2.Front desk always picked up on the first ring
3.Great relaxing view
Here are the small problems I encountered(and I think some problems are because it is off season)
1.TV in living room kept on asking for a pin. Called engineer but they could not fix it until last day.
2.Ice machine was out of order till the day we left(there is no freezer in the room, just a mini fridge)
3.The upgraded room had an adjoining room which was separated by a door and there was absolutely no soundproofing. And the neighbors were loud. I guess next time I would request specially for a quiet room.
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Johnnie G.
Pelancong perniagaan
United States of America,
21 April 2013
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pricless
beach, infinity pool, and taxi service
8.7
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Claire B.
Pasangan
United Kingdom,
21 April 2013
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Comfortable hotel with great ocean view
ocean view, modern facilities, comfortable
7
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Chadwick H.
Keluarga dengan anak kecil
United States of America,
15 April 2013
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We enjoyed our view and the infinity pool the best
infinity pool, child friendly balcony, view from the balcony
9.3
The staff were attentive. The room was large and comfortable. The shower pressure was remarkable, but sprayed out onto the floor in the bathroom. We enjoyed the balcony view and could see sunset in our robes. The room furniture was practical. Location is nice if you have a car or are taking the shuttle. I don't think we could've gotten a better experience for the price, and the architecture and grounds are stunning.
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Sheila C.
Pasangan
Hong Kong,
08 April 2013
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Dirty bathtub and noisy air-conditioner
Only the assistant front manager response to our complaint quickly. The room has great ocean view but other than that it's nothing. It has been the worst experience I have ever had with Sheraton.
4.7
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Jacqueline S.
Pelancong solo
Philippines,
23 Mac 2013
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My favorite hotel in Guam!
best staff, nice pool and its not as crowded as other hotels (we hotel hopped in Guam)
9
If I have enough money right now, ill go back there this instant and live there for a week! Its quite far from the city center but Guam is a small island so its not that long of a travel. This is the best hotel for surfers because its the nearest hotel to the surfing spot.
The F&B assistant manager Mr. Manny gave me a surprise because it was my birthday.We hotel hopped in Guam and this is the only hotel who made an effort to make my birthday memorable. Thanks Mr.Manny. I highly recommend this for honeymooners too.
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Jin Y.
Pelancong solo
South Korea,
20 Mac 2013
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They have a very nice ocean view room and fantastic swimming pool if you don't have kids.
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Maryquine G.
Pelancong solo
Philippines,
16 Mac 2013
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great and fast service..
great room and helpful employees
8
i had a very comfortable stay because the room was clean and nice...view was superb...employees were attentive and helpful to clients...
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