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Somerset Surabaya Hotel & Serviced Residence

Raya Kupang Indah, Mayjen Sungkono, Surabaya, Indonesia 60189 (Tunjuk Peta)

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yang dahulu : Somerset Hotel

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Kawasan: Mayjen Sungkono Jumlah bilik: 432
Wifi Percuma

Ulasan terbaru pelanggan

Pilih Jenis Pengembara

 

Bagus

7.3

daripada 530 ulasan

Nilai untuk wang
7.2
Lokasi
7.6
Layanan kakitangan
7.3
Keadaan Hotel/Kebersihan
7.2
Keselesaan Bilik/Piawaian
7.4
Makanan/Makan Malam
7.2
Semua ulasan (530)
Senarai mengikut:
Adnan S. Keluarga dengan anak dewasa Malaysia, 29 Oktober 2011
Hotel menarik dan perkhidmatan dengan senyuman

Sungguh selesa, kedamaian
8.7
Sungguh memuaskan, inilah hotel yang patut kita menginap apabila datang ke Surabaya dengan keluarga. Bilik yang luas tapi bilik airnya sahaja yang tak cukup, seeloknya ada dua bilik air.
Fanny W. Kumpulan Indonesia, 16 Julai 2014
Very nice hotel, clean hotel, staff were friendly.

Clean room, centrally located, comfy bed
9
Agnes L. Pelancong perniagaan Indonesia, 16 Julai 2014
Not What I Expected

Old hotel, not well maintained but friendly staff
5.7
Room is not what I expected from this hotel. It was good size, bed is also good size however they can pay more attention to the details. Bathroom was run down and small. Plumbing doesn't work well. Uncomfortable pillows and sheets were stained. AC wasn't working properly, room temperature went to 26.5 even after setting the thermostat to 22.
Christopher K. Pasangan Indonesia, 13 Julai 2014
Nice Stay

Staff are friendly and attentive, near several good restaurant, and easy to access from airport
7.3
Overal is a good stay. The closet in my room suddenly broke down, but they have change my room immediately to a better room. They even upgraded my room to a deluxe
Budi G. Pelancong perniagaan Indonesia, 12 Julai 2014
Nice

Nice city hotel
6
Nurhisham O. Pelancong perniagaan Singapore, 25 Jun 2014
BUSINESS STAY

BIG AND CLEAN ROOMS, EXCELLENT STAFF SERVICE
8
Generally, it is a nice hotel. Rooms have been refurbished, but the WC needs a bit of better upkeeping.
Jim L. Pelancong perniagaan Indonesia, 14 Jun 2014
It was a short stay, but it was good

close to the airport, easy access, food stalls nearby
6.3
I had no problem staying at the hotel since this is not my first time staying there. the only issue i had on this particular trip was i had to wait for more than 30 minutes just to get myself checked in.
Stefan J. Pelancong perniagaan Sweden, 13 Jun 2014
Hotel Somerseth is a good and well known business

Location, Location and location
7.7
It was good. I stayed only one night this time but I have been a regular customer since 2006 even if I didn't book via Agoda earlier
Pujihasana W. Pasangan Indonesia, 08 Jun 2014
Can't sleep AC not working properly

Location, fast check out
5.3
The room, towel, etc is not as what four stars hotel should be with that price. AC is not working properly, the room was warm and I can not sleep until about 3-4am. Means maintenance and equipment checking was not done properly
Allan A. Pelancong perniagaan Indonesia, 04 Jun 2014
very dissapointed

food, internet
3
the shower is very bad. the distance between the wall and curtain is very close. people can not move to have proper shower. the shower tub is very slippery. dangerous. the bath room floor never been clean. the room is smell fungus. no complain form on the room, while the reception wants us to write on the form but no form. they always try to sell double bed instead of king size bed. not value for the money.

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Cepat – Bilik Terhad!

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Ulasan Pelanggan - Somerset Surabaya Hotel & Serviced Residence, Surabaya

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