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Ha Dong / Van Phuc Silk Village
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Recent customer reviews
All reviews (3)
January 3, 2013
Absolutely beautiful hotel, ..bad location
View incredible from 9th floor up...spa facilities fantastic
We were given an upgrade to a vip suite. It was an amazing room. Lots of room, bathroom facilities were amazing, we thoroughly enjoyed it. However, its location was quite a long way from central Hanoi. Taxi services were available but it was difficult when most drivers didn't speak english and the tarrifs changed considerably.
September 30, 2012
good rooms, so far from the city centre.
Universal power points in the rooms.
I have stayed in 3 star hotels as good if not better than this hotel. The staff are not very helpfull.More for vietnamese travellers.I was even asked if my g/f was my wife did we have papers.Hey were we really in HANOI???
Notjing near there.
February 28, 2012
not for western tourists
spacious room, least hard bed we had in Vietnam
We booked this hotel for the gym, the pool, the 4 stars and the fact that is was not in the city center; just to relax for 2 nights after staying in the center of Hanoi .but none of them where good!
The gym was only a bike and a treadmill (so no dumbbels), the pool was filled with sewer water and the hotel is next to a highway, so very noisy.
In the hallway they played elevatormusic very loudly till late at night.
There was only hot water for a minute or 2.
The breakfast was bad, unless you like to eat white bread with butter or traditional Vietnamese breakfast.
The restaurant only has tables for 9 people or more and the local guests were extremely loud all day and night (there were several wedding parties).
There is no safety deposit box in the room, the staff's English is very poor to practically nothing and it's allowed to smoke in the entire hotel.
In the morning we decided to book a tour to Mai Chau, but there was no tour agency. Luckally one of the staff had a friend in a tour agency, so she arranged it for us. Otherwise we would have been stuck in the hotel.