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Verified traveler reviews

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Very good

based on 2331 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.1
  • Location 8.2
  • Room Comfort/Standard 7.1
  • Service 7.1
  • Value for Money 7.5
  • Food/Dining 5.8

diana A.
August 18, 2016
best hotel in KL Sentral
near from station KL sentral, near from NU Mall, comfy backpackers hotel

Unggu C.
August 17, 2016
I'm not asking too much. But this hotel is the best. This hotel located in the best place. So easy to find this hotel and near to KL central.

August 17, 2016
Never never stay again
To be fair, the location is convenient and very near to the MRT and LRT station, room is clean. However, after I left the hotel and reach to next destination, I noticed that I left my money pack in the room, then I tried to call to the reception. I told the lady who picked up my phone, she kept telling to wait and put my phone on hold, I have been waiting for few minutes. She told me to call back later. When I tried to call again, they refused to answer my call. I email to their costumer service, also no reply.

Muhd F.
August 17, 2016
More promotion
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Yeo C.
August 16, 2016
Love the location!

Jess N.
August 16, 2016
Convenient, but poor service
We chose MyHotel purely for its location - literally just outside the door - from KL Sentral as we arrived late on the KLIA Express and we're taking it back to the airport the following following. Check-in seemed to take much longer than required - we arrived at around 10:30pm when the lobby was not busy, yet the staff seemed to be preoccupied with other things. At one point, the staff member was joined by a colleague, who both had a good giggle at my passport before slowly taking the required photocopy. Neither staff member was forthcoming with breakfast or checkout information. Room was reasonable and clean, however for a non-smoking room the smell of cigarette smoke was very strong! The street noise is also quite loud in the room. Upon check out staff were once again inattentive - while the process was swift, the staff member did not say one word to me, even as he returned my deposit and I said goodbye. While convenient, I would by recommend a stay any longer than one night at MyHotel.

Syamsul M.
August 16, 2016
Superb Location
Located just next to MRT station. Cleanliness cam be improve.

manickam K.
August 15, 2016
Very safe hotel
Nice hotel for cheaper stay, lot of eateries near by, very close to kl sentral bus station and train too. But wifi needs to be proper some time it is not connecting as I will go each time and refresh it

Rendelle S.
August 15, 2016
Clean, Friendly Staff, Comfortable
My stay at this hotel was amazing. The staff deserves a special mention for being nice and accommodating my request for baggage deposit for free even after we checked out. Will definitely stay here again. Room was clean and cozy.

Nur J.
August 15, 2016
Good location
Very close to KL central. Go through the monorail line and down the stairs, the hotel is just right at the corner.