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Recent customer comments

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Very good



based on 8867 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.1
  • Location 8.8
  • Room Comfort/Standard 7.3
  • Service 7.1
  • Value for Money 7.8
  • Food/Dining 6.7
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Marco H. from Switzerland
Couples
Stayed 3 nights in April 2016
Good location
Good place to rest after exploring the city
Reviewed May 22, 2016

Allen S. from Australia
Groups
Stayed one night in May 2016
Would never recommend
Messy! No hot water! Changed the room! Broken air conditioner.
Reviewed May 22, 2016

Liew S. from Malaysia
Couples
Stayed one night in May 2016
Clean and Convenient
Very near to KL Sentral which make it easy to travel around town and to airport.
Reviewed May 15, 2016

Hartono G. from Indonesia
Groups
Stayed 3 nights in May 2016
Outdated, losing out to newer hotels
For same price u can get better rooms at other newer hotel nearby. Housekeeping was really slow. We put the 'make up room' sign at 10am, came back around 1pm and room was not made up yet. Asked the receptionist about it, she asked us to tell our problem to hk (hs keeping) directly. Around 2pm hk staff came to make up the rooms. We came back around 3.30pm and he's still not finish in the room. When we asked different staff they told us its their normal schedule to make up room at 3pm. The breakfast was sereved at metro hotel, located behind this hotel. A la carte, the bf was average and sufficient. The only plus point is the location, which is not a competitive edge anymore considering the newer and better hotel nearby.
Reviewed May 14, 2016

Hartfried S. from Germany
Business travelers
Stayed 5 nights in May 2016
Better than expected
Very good location at KL Sentral with easy access to KLIA, Monorail and other trains. Taxis around en masse, nice Indian food. The beds are comfortable, and the shower was strong and hot. Wifi was soso, with low speed at night when everybody was logged in. One night they forgot to clean my room.
Reviewed May 13, 2016

Razali I. from Malaysia
Couples
Stayed one night in May 2016
Location ,price and food.
The hotel is near to kl sentral where transportation is easy like going to bkt bintang, masjid jamek or airport.Shopping and food is plenty as nu sentral shopping complex is nearby.lastly the price is good.
Reviewed May 13, 2016

Reski S. from Indonesia
Groups
Stayed 3 nights in May 2016
Location are great
The very good point is the location. Near KL Sentral and NU mall. air con not too cold in the afternoon. Maybe because our room facing eastwards. And the room also little bit smelly.
Reviewed May 13, 2016

Muhammad H. from Malaysia
Business travelers
Stayed one night in February 2016
GOOD
GOOD
Reviewed May 12, 2016

Muhammad H. from Malaysia
Business travelers
Stayed one night in March 2016
GOOD
GOOD
Reviewed May 12, 2016

Sang M. from Malaysia
Couples
Stayed one night in May 2016
Comment
Staff with less friendly face
Reviewed May 11, 2016