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Very good 7.8
Based on 49 reviews

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About Mystic Hotel by Charlie Palmer


Conveniently located in San Francisco (CA), Mystic Hotel by Charlie Palmer is a great base from which to explore this vibrant city. Set from the excitement of the city, this 3-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Mystic Hotel by Charlie Palmer, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, photocopying, daily housekeeping, 24-hour front desk, luggage storage.

The hotel features 80 beautifully appointed guest rooms, many of which include television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, heating. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Mystic Hotel by Charlie Palmer.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Food & beverage

  • room service
  • restaurant
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • concierge

On-site facilities

  • family room
  • elevator

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • photocopying
  • meeting facilities
  • business center

Languages Spoken

  • English
  • Spanish
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Child and extra bed policy
Children 0-17 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Number of Bars: 1
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 80
Parking Fee (per day): 35 USD
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Recent customer comments

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 8.0
  • Location 8.9
  • Room Comfort/Standard 7.8
  • Staff Performance 7.3
  • Value for Money 7.4
  • Food/Dining 7.2

6.7 Qianru L.
March 09, 2015
Good Location
Location was good. It is walking distance to Union Square, a little more walk will get you to Chinatown. There is 24hr supermarket opp the hotel and a small convenience beside the hotel. quite quiet at night. Carpark is behind the hotel and parking is not free. Breakfast with little selection everyday. Small room but clean.

10 Shinesh P.
United States
March 08, 2015
A hidden gem
Location, staff and bar
I love staying here because it's so nice. The staff is Amazing, they make sure your well taken care of.

9.7 Richard B.
United States
January 23, 2015
Weekend stay
Firm beds, clean, nice hotel bar

8.3 Ferdian W.
October 21, 2014
Good location but not so convenient
Room, Cleanliness, Location
The room was not big, but it was nice and clean with good bathroom size and amenities. It was modern yet classic, new yet traditional. The bed was spacious and comfortable. This hotel has a good location with very close proximity to Union Square; however, it was not that strategic. Since there was bus stop right in front of hotel's main and only entrance; therefore, it was not very convenient for guests with luggage since the taxi nor shared van refused to stop in front of hotel to drop them of or to pick them up.

7.7 Paulius O.
June 23, 2014
Nice hotel with great restaurant & coctails
Restaurant, bar, cleanness

7.7 Craig B.
United States
June 20, 2014
Disapointed that there was no in-room coffee
Location, affordable price compared to comp set, the restaurant
There was only one hangar in the closet and the desk lamp was not functioning when I arrived. When I called to let the front desk know, I was put on hold for 7 minutes. Overall the hotel was charming and the restaurant was excellent. My biggest complaint, and this may keep me from returning, was that there was no in-room coffee service and even if I was willing to walk downstairs and pay for my cup of coffee, it wasn't available until the restaurant opened at 7:00.

9 Kathleen T.
United States
June 19, 2014
Best trip in a long time.
Proximity, Breakfast, Staff attentiveness
Wonderful. Everything I was looking for. One night stay felt like a week long vacation. So much fun

8 Melissa S.
United States
February 04, 2014
Stayed here again, much better experience
BREAKFAST, design, comfortable bed
In my last review, which is probably directly below this one, I said I wouldn't stay here again. But, apparently, the lure of the croissants at breakfast was too much for me to resist. It was the best price available for this level of hotel during the dates I was staying, and I was able to book a better room than the one I had last time. It was a MUCH better room, the bathroom was clean and it didn't smell, and the internet was significantly faster, assumedly because there was a better signal. The bed was again, very, very comfortable. Both times I've stayed here I was on the third floor, which I recommend. First floor is obviously lobby, second floor is dining room, and third floor is the first with rooms. Since the elevator is so painfully slow, I'll try to request a room on the third floor next time, just to make sure I don't have to walk up and down any extra stairs, while avoiding the lift.

7 Melissa S.
United States
November 12, 2013
Overall, pretty disappointing
BREAKFAST, design, comfortable bed,
I was disappointed by my stay. The room was cute and comfortable (especially the bed), but the bathroom stunk like hell of mildew. Really, unbelievably strong smell of mildew, so much so, that I couldn't leave the bathroom door open at night, or the smell would keep me awake. Surprisingly, the bathroom was very clean, though it had very low water pressure, which made things hard. The elevator was incredibly slow, to the point of basically being nonfunctional. So, if you don't like walking up and down the stairs, request a room on a low floor. Really, the only saving grace of this entire experience was the breakfast, which was included in the price. They had the best little miniature croissants I've ever had. And you can eat them with Nutella. I also liked that they had boiled eggs, which was a nice way to get some protein in the morning. Overall, I would definitely NOT stay here again. But I want might wander into the dining room in the morning and pretend I'm a guest, to get another one of those croissants...

7 katie S.
United States
October 27, 2013
weird location but super convenient
clean safe and comfortable
It was what one would expect at a decent hotel. friendly staff, good rooms, easy transactions