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NagaWorld Hotel & Entertainment Complex

Naga World, Hun Sen Park, Riverfront, Phnom Penh, Cambodia 12207 (Show on map)

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Area: Riverfront Number of Rooms: 662

Recent customer reviews

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Very Good

7.8

based on
2161 reviews

Value for Money
7.6
Location
8.0
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.7
Food/Dining
7.7
All reviews (2161)
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Leong S. Business travelers Malaysia, May 29, 2014
dimly-lit room, poor maintenance

casino, nightlife, location
4.7
I was given a room at 7th floor, pool wing. The floor air-conditioning is not working at all. It was hot and damp. Room is dimly-lit. Insufficient lighting in the bathroom. Hot water supply is on and off and it was annoying! Staff is not as friendly as before (compared to my last trip in March 2013). Food served during breakfast is limited. There is still a airport shuttle bus for free. This is the good thing that I can say. If you like casino, night life, this is the hotel to go as you won't bother to get into the room at all. :)
Goh Y. Business travelers Singapore, May 29, 2014
Chaotic,noisy, smoky

Frankly, nothig if you are not a gambler
6
This place is not for you if you are not a gambler. The lobby was chaotic. The entire place was filled with cigarette smoke. Room was so so. And if you stay at the pool wing, you can only see cooling towers and run down hotel wall from your window. But ths is fact - your hotel charges were meagre amount when compared to the money spent by gamblers.
Junaidi A. Business travelers Malaysia, May 29, 2014
Can be better

Have casino in the hotel
5.3
Was put at the new wings room. The water pressure was not good. difficult to take shower or adjusting the water temperature. The front desk staff also not very friendly Please improve your service and hotel quality
Jeonghan K. Business travelers South Korea, May 28, 2014
low price but good condition

fast service, good condition, low price
7.3
Gregory S. Solo travelers Australia, May 27, 2014
A good Casino Hotel but very busy

Buffet breakfast Fast & efficient check in & out. . Attentive Staff.
6.3
Enjoyable and female friendly. A huge and wide international buffet breakfast. Rooms were stuffy with small split system air conditioning.
Loo M. Solo travelers Malaysia, May 25, 2014
Reasonable

Restaurant , casino, KTV
8.7
Superior rooms are hopeless , should not be listed as a choice. Should list Deluxe rooms and above. No wifi in the room.
Juin L. Groups United Kingdom, May 25, 2014
Casino Hotel, with not enough toilet paper

Casino, Clean Rooms, Close to some attractions
6.3
Stay was fine, although we were not provided enough toilet paper, and it was very difficult to get hold of more rolls! Buffet breakfast was ok, although some of the stations were slow and inattentive. There were some problems communicating with staff in English.
Francisco J. Couples Philippines, May 22, 2014
People are Smoking Everywhere!

High Class, Good Buffet Breakfast & Nice Lobby
7
We specifically requested for a Double Room but ended up getting a twin. I wonder if the receptionist on duty exerted enough effort to meet our requirement. Since we arrived all the way from Siem Reap we did not bother to insist on getting our preferred room since we were both dead tired from the trip. The casino ground is located next to the lobby/reception so the place is always crowded. You can smell smoke everywhere since it seems everybody is smoking and they are allowed to smoke everywhere in the building even inside the rooms.
Leong W. Business travelers Malaysia, May 21, 2014
excellence

great casino, great place and great staffs
9.3
comfort and relax.
Simon C. Business travelers Singapore, May 21, 2014
Big hotel with casino

Location, casino and restauarants
6.3
This is one of the biggest hotel in Phnom Penh with casino and good restaurant. However, the room standard is not as high compared to its look. There was no sofa seat and coffee table in the room.

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Customer Reviews - NagaWorld Hotel & Entertainment Complex, Phnom Penh

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