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NagaWorld Hotel & Entertainment Complex

Naga World, Hun Sen Park, Riverfront, Phnom Penh, Cambodia 12207 (Show on map)

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Hotel Area: Riverfront Number of Rooms: 662
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
1944 reviews

Value for Money
7.7
Location
8.0
Staff Performance
8.0
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.8
All reviews (1944)
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Chin H. Solo travelers Australia, November 16, 2013
Comfortable, affordable and good food

price, friendly staff, food selections
6.7
Satisfactory. Did not know that Agoda booked me into a superior room until I checked in. Assumed like always that my booking was for a deluxe room and that this time, Agoda gave a discount of 15%. Hence cheaper than the corporate rate gven by Nagaworld for deluxe rooms when booked directly. This is the reason for my booking with Agoda
Nik A. Couples Malaysia, November 15, 2013
Good hotel but without internet in the room

Big room, clean and friendly staff
6.7
Hotel is good and consider new. The room is big and clean. The staff is friendly. However, there is no internet in the room. The internet is only available at lobby but it is too slow. The price also too expensive.
Henry H. Business travelers Australia, November 14, 2013
Nice room

Large room nice casino and attentive staff
9
Not my first time to visit. Has shuttle bus to take from airport. Large clean room, restaurant in hoel open till late hour.
Charles L. Solo travelers Singapore, November 13, 2013
Deteriorated Quality - You Can Get Better Elsewher

Nothing in particular.
4.3
Had stayed here several times previously. This time, the overall quality has deteriorated. Reception has poor attitude - dont even bother to look at you and try to pass off work to one another, pushing your passport to each other right in front of you. Very unprofessional. Can't be bothered about any request you have made in , and give simplistic excuses - basically just badly trained staff. Room at so-called "Pool Wing" is a total fire hazard and very sparsely furnished - too cheap to even given a hand towel. Only one tiny lift to server at least 100 rooms, long queues at lift and you can't even use the staricase. Main staircase comes to a dead end on Level 5! In case of fire, you will absolutely be caught dead! Instead of the averagely classy establishment it once was, it now caters to hoards of low end casino goers, complemented by equally low-end staff and service. Go elsewhere for better value, better service - just go elsewhere.
Yi L. Business travelers Malaysia, November 13, 2013
clean room

clean room casino near
4
near casino clean room , room need refurbish and improve
Leslie M. Business travelers Singapore, November 11, 2013
Not worth the stay and cost

All the entertainment, food and amusement activities
6
The room is too dimly lighted. There is no internet in the room, and surely not a family place with all of Vices and unfriendly people around. The room reeks of cigarette smoke and breakfast is made pathetic with very rude staff and poor service. I will surely not stay there again. Not for business, not for family, but only for vices.
Sek H. Business travelers Malaysia, November 10, 2013
Comfortable with great front desk service

Service, location, Casino
8.7
The Naga world Cambodia’s casino was great and the lobby was full of excitement.
Tan C. Business travelers Singapore, November 8, 2013
Satisfied with the stay

Good, Reasonable, Convenient
6
Yi L. Business travelers Malaysia, November 8, 2013
clean room

clean room for business traveller
6
clean room for business traveller, casino for lersuire and fun
Kok S. Business travelers Singapore, November 6, 2013
Satisfaction drop from previous visit or stay

Location, clean room and room size
5.7
The breakfast cafe was bad service. No tables, No fork and spoon and No waitress helping you for 2 solid days. Quite disappointed with the cafe service this time. I think staff morale not very high in this hotel. Not like previously very professional.

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Customer Reviews - NagaWorld Hotel & Entertainment Complex, Phnom Penh

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