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NagaWorld Hotel & Entertainment Complex

Naga World, Hun Sen Park, Riverfront, Phnom Penh, Cambodia 12207 (Show on map)

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Area: Riverfront Number of Rooms: 662

Recent customer reviews

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Very Good

7.8

based on
2078 reviews

Value for Money
7.6
Location
8.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.7
All reviews (2078)
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Seet E. Business travelers Singapore, March 21, 2014
Great & Comfortable

Good restaurants, friendly staffs & great nightlife
8
Every things are good, especially great improved in internet, compare to six months ago. BUT, this time I stayed in the new pool wing block, air-condition very bad, not cold enough, especially the room corridor, can felt the heat. Also, there is only one lift in the new block, waiting time very long.
Ada S. Business travelers Australia, March 20, 2014
Close to where I want to visit

well equipped, nice staff and well attended
6
Good, friendly staff. Good experience. Closely located.
Yunfang T. Business travelers Singapore, March 20, 2014
bad stay

nothing
5.3
no wifi in room, only lan. noisy leaking ac, foul smell in room, bad shower with temperature and water pressure fluctuating
Ai C. Couples Singapore, March 17, 2014
very mediocre. nothing fantastic at all

service staff spoke english. breakfast buffet quality decently-average. good selection of tv channels
6
it was a long wait during check-in, there was no proper line for guests to check in. packed with china tourists from lobby to common areas, people were speaking loudly and behaving crudely. would expect much more class at a casino hotel. the room furniture looks a little aged and tired. cockroaches in bathroom. no nearby convenience stores or places to buy basic amenities. no chairs at transport pickup area for guests who were waiting for their transport to come by. will not return again.
Kim L. Business travelers Canada, March 17, 2014
This is a terrible 4 star hotel...extremely dirty.

Entertainment, food
5.7
This hotel has really gone down significantly in terms of quality, I stayed here 3 years ago and like it. This time I had to upgrade to a luxurious suite from my superior room because the hot water and A/C was not working...only to find cockroaches in my new suite. The carpets in the room and especially in the hallways are very old and smells terrible. A 4 star hotel...should not have roaches. That is simply unacceptable. Very very dirty.
Therdtoon T. Business travelers Thailand, March 15, 2014
Modern, Night Life, Casino

Good Location, Foods, Enternainment Complex
8.3
Hon L. Business travelers Malaysia, March 13, 2014
The hotel is a happening place with casino.

Casino, food and entertainment.
8
The stay was good as you will never get bored. Casino was good.
Indran C. Solo travelers Malaysia, March 13, 2014
Pleasant and clean

location, rooms n lots of attractions.
7.3
I have been staying at Nagaworld for many years and the have managed to maintain the standards. The rooms are clean and there it is god meeting point.
Betty T. Groups Malaysia, March 11, 2014
good and awesome

clean, comfortable and friendly staff
10
we are happy stay at the hotel because we found it was clean and the staff service is very good. the casino is also very big. the location is very centralize and easy for us to go to the city and the palace is just beside the hotel. we had fun at the hotel and we hope next trip can come to naga world hotel again. looking forward for the next trip at this hotel.
Jay B. Solo travelers United States of America, March 9, 2014
Everything was great

Beautiful accommodation, friendly staff, great food
10
From check-in to check-out everything went without a hitch. Room could not have been more comfortable. Beautiful choice of restaurants. Staff super-friendly and helpful.

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Customer Reviews - NagaWorld Hotel & Entertainment Complex, Phnom Penh

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