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NagaWorld Hotel & Entertainment Complex

NagaWorld Samdech Techo Hun Sen Park, Riverfront, Phnom Penh, Cambodia 12207 (Show on map)

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Area: Riverfront Number of Rooms: 662

Recent customer reviews

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Very Good

7.8

based on
2279 reviews

Value for Money
7.5
Location
8.0
Staff Performance
7.8
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.7
Food/Dining
7.7
All reviews (2279)
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Junaidi A. Business travelers Malaysia, May 29, 2014
Can be better

Have casino in the hotel
5.3
Was put at the new wings room. The water pressure was not good. difficult to take shower or adjusting the water temperature. The front desk staff also not very friendly Please improve your service and hotel quality
Jeonghan K. Business travelers South Korea, May 28, 2014
low price but good condition

fast service, good condition, low price
7.3
Gregory S. Solo travelers Australia, May 27, 2014
A good Casino Hotel but very busy

Buffet breakfast Fast & efficient check in & out. . Attentive Staff.
6.3
Enjoyable and female friendly. A huge and wide international buffet breakfast. Rooms were stuffy with small split system air conditioning.
Loo M. Solo travelers Malaysia, May 25, 2014
Reasonable

Restaurant , casino, KTV
8.7
Superior rooms are hopeless , should not be listed as a choice. Should list Deluxe rooms and above. No wifi in the room.
Juin L. Groups United Kingdom, May 25, 2014
Casino Hotel, with not enough toilet paper

Casino, Clean Rooms, Close to some attractions
6.3
Stay was fine, although we were not provided enough toilet paper, and it was very difficult to get hold of more rolls! Buffet breakfast was ok, although some of the stations were slow and inattentive. There were some problems communicating with staff in English.
Francisco J. Couples Philippines, May 22, 2014
People are Smoking Everywhere!

High Class, Good Buffet Breakfast & Nice Lobby
7
We specifically requested for a Double Room but ended up getting a twin. I wonder if the receptionist on duty exerted enough effort to meet our requirement. Since we arrived all the way from Siem Reap we did not bother to insist on getting our preferred room since we were both dead tired from the trip. The casino ground is located next to the lobby/reception so the place is always crowded. You can smell smoke everywhere since it seems everybody is smoking and they are allowed to smoke everywhere in the building even inside the rooms.
Leong W. Business travelers Malaysia, May 21, 2014
excellence

great casino, great place and great staffs
9.3
comfort and relax.
Simon C. Business travelers Singapore, May 21, 2014
Big hotel with casino

Location, casino and restauarants
6.3
This is one of the biggest hotel in Phnom Penh with casino and good restaurant. However, the room standard is not as high compared to its look. There was no sofa seat and coffee table in the room.
Andy L. Couples United States of America, May 19, 2014
One time only

location, location, location
6.3
Very poor service for a 5 star. I could have stayed at a much cheaper place and get free WIFI while Naga doesn't have it. Unbelieable!!! Lot of noises from the on-going renovation work. There is a letter apologizing to hotel guests but that was it. Naga will not give free drinks coupon to its hotel guests even it is asking the guests for understanding. It is an empty apology to me. I would definitely not going back again to Naga to stay. There are too many competitions to waste my money on Naga.
Thomas W. Solo travelers United States of America, May 19, 2014
Naga is casino. Adult entertainment. great locatio

Location. Service. Guest friendly
9.7
This was my second stay here. The AC did not work. They put me in another room without hesitation. The location is close to history and culture. But strictly gambling and girls in the hotel. The gym was decent. Service was very good.

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Customer Reviews - NagaWorld Hotel & Entertainment Complex, Phnom Penh

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