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NagaWorld Hotel & Entertainment Complex

Naga World, Hun Sen Park, Riverfront, Phnom Penh, Cambodia 12207 (Show on map)

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Area: Riverfront Number of Rooms: 662

Recent customer reviews

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Very Good

7.8

based on
2056 reviews

Value for Money
7.6
Location
8.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.7
All reviews (2056)
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Sim C. Groups Singapore, November 23, 2013
Okay but i probably wouldn't visit again

quick check-in, friendly staff, airport shuttle
5
No free wifi was available and the room had a very strong smoky smell. Free airport shuttle was provided but the times are pretty weird, 7.45, 8.45 and 2.45. Needless to say I wasn't lucky enough to meet any of the timings, I had to take a dodgy tuk tuk to the hotel. Breakfast was great though.
Seraj S. Business travelers Australia, November 22, 2013
Interesting Stay

Location, Breakfast, Staff
6
The smokers & their smoking was a major factor for my disappointment while stayed at this Hotel. some guests were freely smoking everywhere
Changchun L. Business travelers Taiwan, November 20, 2013
Good hotel with casino.

Room is comfortable, breakfast is nice and with casino.
9
Good enough, room is big and city view is good. Will consider to stay there again on next business trip.
Rachel T. Couples Malaysia, November 18, 2013
feeling comfortable and valueble

friendly staff, comfortable room
7.7
Chin H. Families with young children Singapore, November 17, 2013
Great! Hassle free!

Well-Known, classy and convenience
7.7
Good. Will be staying there again if I visit Phnom Penh in the future.
Chin H. Solo travelers Australia, November 16, 2013
Comfortable, affordable and good food

price, friendly staff, food selections
6.7
Satisfactory. Did not know that Agoda booked me into a superior room until I checked in. Assumed like always that my booking was for a deluxe room and that this time, Agoda gave a discount of 15%. Hence cheaper than the corporate rate gven by Nagaworld for deluxe rooms when booked directly. This is the reason for my booking with Agoda
Nik A. Couples Malaysia, November 15, 2013
Good hotel but without internet in the room

Big room, clean and friendly staff
6.7
Hotel is good and consider new. The room is big and clean. The staff is friendly. However, there is no internet in the room. The internet is only available at lobby but it is too slow. The price also too expensive.
Henry H. Business travelers Australia, November 14, 2013
Nice room

Large room nice casino and attentive staff
9
Not my first time to visit. Has shuttle bus to take from airport. Large clean room, restaurant in hoel open till late hour.
Charles L. Solo travelers Singapore, November 13, 2013
Deteriorated Quality - You Can Get Better Elsewher

Nothing in particular.
4.3
Had stayed here several times previously. This time, the overall quality has deteriorated. Reception has poor attitude - dont even bother to look at you and try to pass off work to one another, pushing your passport to each other right in front of you. Very unprofessional. Can't be bothered about any request you have made in , and give simplistic excuses - basically just badly trained staff. Room at so-called "Pool Wing" is a total fire hazard and very sparsely furnished - too cheap to even given a hand towel. Only one tiny lift to server at least 100 rooms, long queues at lift and you can't even use the staricase. Main staircase comes to a dead end on Level 5! In case of fire, you will absolutely be caught dead! Instead of the averagely classy establishment it once was, it now caters to hoards of low end casino goers, complemented by equally low-end staff and service. Go elsewhere for better value, better service - just go elsewhere.
Yi L. Business travelers Malaysia, November 13, 2013
clean room

clean room casino near
4
near casino clean room , room need refurbish and improve

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Customer Reviews - NagaWorld Hotel & Entertainment Complex, Phnom Penh

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