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NagaWorld Hotel & Entertainment Complex

NagaWorld Samdech Techo Hun Sen Park, Chamkar Morn, Phnom Penh, Cambodia 12207

Recent customer reviews

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Very good

7.7

based on 2796 reviews

2068 reviews in English

Value for Money
7.4
Location
7.9
Staff Performance
7.7
Cleanliness
7.7
Room Comfort/Standard
7.6
Food/Dining
7.6
All reviews (2796)
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Foong Y. Couples Malaysia, November 26, 2014
GOOD LOCATION AND CLEAN ROOM

GOOD LOCATION, CLEAN ROOM, FRIENDLY STAFF AND SERVICES
8
GOOD LOCATION, CLEAN ROOM, FRIENDLY STAFF AND SERVICES, EASY TO GET PUBLIC TRANSPORT, CASINO'S SERVICE QUITE GOOD! HOTEL'S BREAKFAST ALSO VERY TASTY WITH VARIETY CHOICES! GOOD TO STAY~
Suresh K. Solo travelers Singapore, November 26, 2014
Could be improved

Food, Location, Cleanliness
7
The Hotel could be improved. Internet access is poor and for a 5 star hotel not to have wifi for guests in their rooms is not acceptable. The pool wing does not have a pool...since my last visit which is almost a year ago.
Leong P. Business travelers Singapore, November 19, 2014
Typical casino hotel - filled with tabacco smoke

Variety of food dining
6
Great for leisure travelers who love gambling... Being a non-smoker, this hotel is way too smoky... From lobby to room floors.. And the very limited number of elevators on each wing results in long waits...
Ng C. Families with older children Singapore, November 18, 2014
Mixed feeling

Location
9
Location was good. But aircon was suddenly very noisy one of the nights and water heater was not working... There was also a fishy smell the first night I was there :(
Sheue C. Business travelers Malaysia, November 18, 2014
Smoking in the lift is unacceptable

Value for Money, Location, plenty of food choices
7.7
Overall is ok, Spa is excellent. However lift is extremely slow and hotel staff did not warn or stop customers from smoking in the lift which is unacceptable.
Low P. Couples Malaysia, November 17, 2014
everything are good except toilet water pipe.

staff are helpful, location near town area, provide fnb during in casino department.
8
Room are big enough, many type of food and restaurant to choose for dine in, Good professional and experience therapist inside the spa , a lot of security standby in Naga World. Room at pool side are bad which water tap is not functioning well suddenly cold or hot and the water flow out with little and sometimes flow a lot and fast.
Balu R. Couples Malaysia, November 16, 2014
Beds

Location, Breakfast and shower.
6.7
They did not provide the king size bed only provide 2 single the reason given his because we book with Agoda. Too crowd. Not a good hotel to have quiet time. Room service very slow about 45minute just for ice cube. At Nagarock the Credit card machine is not working.
Boon S. Groups Malaysia, November 16, 2014
Good casino

Food, entertainment, room
8
The hotel is located close to Aeon shopping mall. They have hotel, bar, casino etc.
William H. Business travelers United States of America, November 15, 2014
Naga

Entertainment, food & front desk/concierge service
6.7
The Hotel is very nice inside. no staff was there to help with luggage. Had to contact inside hotel to have someone come outside and help with luggage. The food at the morning buffet breakfast was excellent but the service was very poor. Very little service to the table with coffee or beverages. Somewhat disappointing. Also, there is no Business Center and as had document that I needed to print, went to Concierge and she was very delightful and helpful and took me to a small working office, where was able to print the business document. She was a high point as far as service.
Neoh H. Families with older children Malaysia, November 15, 2014
No swimming pool for a five star hotel

good location, luxury stay and value for money
9.3
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