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Nanjing Grand Hotel

208 Guangzhou Road,, Gu Lou District, Nanjing, China (Show on map)

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Area: Gu Lou District Number of Rooms: 305

Recent customer reviews

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Pleasant

6.6

based on
3 reviews

Value for Money
6.7
Location
7.3
Staff Performance
6.0
Hotel Condition/Cleanliness
6.7
Room Comfort/Standard
7.3
Food/Dining
5.3
Solo travelers (3)
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Winnie C. Solo travelers China, December 8, 2013
Provides late check-out service

Good customer service
9.7
Room is big, clean and well designed, high-speed of wifi, customer servicing staff can speak fluent English, friendly and helpful.
Brian M. Solo travelers Australia, September 21, 2010
not so grand

reasonable value for money
5
Well my thoights about the Grand hotel were "not so grand". There was nothing to make me feel that I was just another slug andjust "do your job" with a wooden smile attitude by the staff. I recommend the management motivate their staff and themselves and make their customers feel welcome and take a bit extra care about their service.
Yasushi I. Solo travelers Japan, June 14, 2011
5つ星とは名ばかり

部屋の広さ 日本語ができるスタッフ
5
5つ星ホテルであるが、正直がっかりさせられた。 まず初めにカードキーが認証されずドアが開かないトラブルがあった。 シャワーがきちんと切り替わらず、蛇口からドボドボ水が漏れながらシャワーをするハメになった。 湯船にお湯をためてみると、排水口を開く取っ手が壊れており、ためっぱなしになった。 部屋はLANワイヤレスルーターがあったが、ネット速度そのものが遅く、合計5MB程度のメールチェックにも2時間ぐらいも受信にかかってしまった。 朝食の和食はボリューム不足。味も並。バイキングの方がいいのかも。 唯一よかったのは従業員が日本語を話せること。ホテルそのものも日本人利用が多い様子で、南京という歴史的に曰くある場所としては安心して泊まることが出来るかもしれない。 いずれにせよ、5つ星のホテルとは言いがたい。せいぜい3つだろう。
 

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