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About Narita Excel Hotel Tokyu


Narita Excel Hotel Tokyu is a colossal hotel with 712 guestrooms and a host of leisure and business facilities. The hotel is conveniently located 10 minutes from Narita Airport and 80 minutes by car from central Tokyo. Guests can relax in the tranquility of the hotel’s traditional Japanese garden or explore nearby places of historical beauty such as the Narita Shrine and Shinshoji Temple. The rooms are functional, well kept, and convenient with essential facilities such as direct line telephones and cable TV. There is an excellent choice of sports and recreational activities including indoor and outdoor swimming pools, tennis courts, and a fitness club. Guests can be spoilt by the choice of dining options which include restaurants specializing in Western, Chinese, and Japanese cuisine in locations with impressive views of the airport. To continue with your reservation at Narita Excel Hotel Tokyu, please enter your arrival and departure dates into our secure online form.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Car power charging station
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)

Swimming & soaking

  • Hot tub
  • Swimming pool [indoor]

Land sports

  • Golf course (within 3 km)
  • Tennis court(s)

Food & beverage

  • Convenience store
  • Room service [24-hour]
  • Room service
  • BBQ facilities
  • Restaurant(s)
  • Coffee shop
  • Bar
  • Vending machine


  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Dry cleaning

Guest services

  • Shrine
  • Chapel
  • Luggage storage
  • Concierge

On-site facilities

  • Gift/souvenir shop
  • Garden
  • Elevator
  • Salon
  • Shop(s)
  • Smoking area

Health and security

  • security [24-hour]
  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • Photocopying
  • Fax machine
  • Printer
  • Currency exchange

Languages spoken

  • Japanese
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Please provide the arrival time and details in the booking form upon making reservation.

Shuttle service is available at the property from 05:00 AM to 10:50 PM. Kindly contact the property for more details.

Child and extra bed policy
Children 0-11 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 0 JPY
Breakfast Charge (when not included in room rate): 2138 JPY
Check-In From: 02:00PM
Check-Out Until: 11:00AM
Distance from City Center: 5 km
Distance to Airport: 6 km
Internet Usage Fee: 0 JPY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 11
Number of Restaurants: 3
Number of Rooms : 712
Room Voltage: 100
Time to Airport (Minutes): 15
Year Hotel Built: 1985
Year Hotel Last Renovated: 2009
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The indoor pool will be closed for annual maintenance from August 30, 2016 to September 30, 2016.
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Recent customer comments

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.6
  • Location 7.9
  • Room Comfort/Standard 7.9
  • Service 8.1
  • Value for Money 8.1
  • Food/Dining 6.9

Hong Kong
August 29, 2016
lack of store nearby
lack of store nearby, especially at night

August 23, 2016
Near to Narita Airport
No comment

khoo S.
August 18, 2016
Great hotel
Very nice hotel, friendly staffs, big room but a bit dust on the bed edge and carpet edge. Good transfer service between hotel and the airport. Should be great if more buses transfer between the hotel and shopping mall at night.

leonardi C.
August 17, 2016
location near bandara but not near tokyo town
good for transit

Ming K.
August 15, 2016
飯店設施老舊, 服務態度散漫 (Old Hotel, Bad Service)
Highly not recommended. The hotel is very old in terms of facilities. Bathroom is not clean at all. The air conditioner in the room does not work well without a proper workaround. I need to use a fan and open the window to cool down the room. They are not aggresive to solve the situation.

Ego W.
August 09, 2016
Good airport hotel
It's aged but clean and comfortable enough for airport transit visitors. 10-minutes away from the airport and perfect for early flight like mine. (Shuttle bus starts at 5:00am) Staff is nice but really difficult to communicate in English. There is nothing around the hotel so please get prepared before you go in. Room service till 23:00 and the food is not good so please eat before you go in. The room is spacious, comparing to the hotels in downtown. Overall, it's worth to stay for airport transit.

Lo M.
Hong Kong
August 08, 2016
money worth
it is to have the free shuttle bus to and fro airport and shopping mall

Ayako D.
August 08, 2016
Very Convenience
Convenience from Narita Airport and Clean room but old hotel.

Tracy H.
August 02, 2016
Good value, helpful staff, no problems
Transfer and town shuttle bus great, staff very helpful, room was good value. Very clean.

Brenda G.
United States
July 28, 2016
Great value for $$ food too expensi
This is a great place to stay in every respect, value for money, cleanliness, convenience, all except food which was extremely expensive and nothing else near. Also, there is very little accommodation for English speakers. Trying to communicate with hotel staff was quite difficult, which is surprising since this hotel appeals to foreign travelers. Over all I would definitely stay here again but look for better food choices before arrival. The buffet looked nice but was $38 USD so if you wanted something light, noodles for $17 USD was the best I could find.


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