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Narita Excel Hotel Tokyu

31, Oyama, Narita-Shi, Chiba , Narita International Airport, Tokyo, Japan 286-0131 (Show on map)

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Area: Narita International Airport Number of Rooms: 712
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
1245 reviews

Value for Money
8.2
Location
8.0
Staff Performance
8.1
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.0
Food/Dining
6.9
All reviews (1245)
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Ngan S. Solo travelers Malaysia, August 30, 2014
Comfortable and friendly hotel

Regular transport, friendly staff & nice room
9
Enjoyable & happy with the service
Slawomir S. Business travelers Poland, August 27, 2014
Narita Excel Hotel Tokyu

free shuttle bus, efficient staff and nice rooms
8
Quick check in, room was nice and clean, quite spacious. Bed very comfortable, Air-con working well too. Bathroom clean too except the exhaust fan which was dirty and clogged. Also there is a smell of mold in the bathroom, primary because of the high humidity and PVC shower curtain. Internet working well and fast, breakfast ok, nothing special but ok if included in the room rate.
Waynedee B. Solo travelers United States of America, August 15, 2014
Great place for a layover

Location, Food Choices, Service
8
Dorothy L. Couples United States of America, August 9, 2014
Free services

Free shuttle service, free luggage storage
6.7
The hotel offers free shuttle service to/from NRT and also to/from downtown Narita and a nearby temple which is worth visiting. It also keeps our luggages for 1 week as we are traveling to different cities in Japan from Tokyo.
Alice B. Solo travelers Austria, August 3, 2014
great place to spend the night after a long flight

clean, airport shuttle bus, English speaking staff
9.3
We arrived at the hotel on the 2nd August and with ease found the bus station where the shuttle bus picked us up to take us to the hotel (about 15min). We loved the hotel building, the clean rooms with everything one needed for a short stay (hair brush, rasors, tooth brush and tooth paste, towels, hair pins, slippers etc.) There was literally EVERYTHING! And we didn't think the room was all too small for two people as some previous guests described. The staff talked in perfect English with us and were generally very friendly and outgoing. Would recommend this hotel to anyone who just needs to take a rest after a long flight before leaving tp other parts of Japan :)
Yee F. Couples Malaysia, July 30, 2014
Good location and free airport shuttle

Shuttle services and value for money
9
Airport shuttle provided as early as 5am, this is extremely good for early morning flight. Value for money with clean room, reasonable size bathroom. Recommended for overnight for next day flight
Sheng-Ping W. Families with older children Taiwan, July 26, 2014
best hotel in Narita airport for the price range

lobby, free transportation,free Wi-Fi
9
very enjoyable,definitly will come back again
Sau L. Families with older children Singapore, July 24, 2014
It's better to tamper business with flexibility

1. Proximity to Narita International airport
5.7
. Solo travelers July 20, 2014
Nice family style hotel with a Japanese garden.

Efficient transport to airport. Price. Friendly staff.
8
Robert F. Business travelers United States of America, July 19, 2014
Blast from the past, but worth a stay

Cleanliness, Retro Atmosphere, Price
8.3
If you’re staying here, you were likely stranded at NRT like I was. There is a hotel shuttle bus, which arrived about 15 min before schedule which worked out nice for me. Upon arrival at the hotel, you are immersed in 30 year old opulence and despite being so old, still appears as if it was built last week. Everything was fantastically clean and worked as expected with one small exception. Back in the day, the designers probably thought the elevator touch sensitive buttons would be really high-tech and cool. They are unique for sure, but they don’t work so well anymore – sometimes you have to push them a few times, or push another call button to get the elevator to come. Not a big deal at all, just part of the experience. The room was quite, clean, and pretty basic. Breakfast was very expensive. They tried hard, especially to make it western style, but somehow Asia can’t crack the mystery of crispy bacon yet. Check out time is a bit unreasonable early at this hotel, especially when they cater to folks stranded at the airport in part, many of them arriving late in the evening. Do yourself a favor, even if you’re tired, walk around outside and take in the beautiful Japanese garden in the back, complete with koi and waterfalls; it’s gorgeous. The shuttle is a quick trip the NRT, and you’ll be well rested for your travels forward after staying here.

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Customer Reviews - Narita Excel Hotel Tokyu, Tokyo

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