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Narita Excel Hotel Tokyu

31, Oyama, Narita-Shi, Chiba , Narita International Airport, Tokyo, Japan 286-0131 (Show on map)

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Area: Narita International Airport Number of Rooms: 712
Free Wi-Fi

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All reviews (1671)
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Ching K. Solo travelers Malaysia, May 23, 2015
Convenient as the airport transfer was provided.

Airport transfer, location.
7.3
It was alright. Perhaps the system for airport transfer need to be improved.
Jeevan P. Couples Malaysia, May 17, 2015
Pit-stop before a flight

Pillows, shuttle service, location
7.7
Narita isn't exactly conveniently located for an early morning flight. This hotel is the solution to avoiding the busy rush hour and the long ride to Narita in a rush. Located approx. 10 minutes drive from Terminal 2, it makes for a good stop a night before if you need to take an early morning flight the day after. When I say the night-before, I do mean their late-checkin option past 9pm. We arrived at a quarter to 10pm aboard their free shuttle service (yay!) and the check-in process was quick and effortless. The same can be said about the checkout. I highlight this especially because there was a queue of at least 6-8 people on both counts, yet everyone got processed within less than 5 minutes. I can't comment on the food as we did not take the breakfast option. However, the rooms were highly accommodating. Standard facilities are there including WiFi. Minor quibble is that I needed to call the front desk about the WiFi as their guide book only explains the LAN connection. Thankfully, the frontdesk staff were well-versed in English and attended to us swiftly and clearly. The best part of the room were the pillows. Tempur-advertisements were no joke; they do fit their rooms with these and it was the best night's sleep I had the entire trip. If there was a slight negative to the room/hotel, it would be the mild musky scent as I stepped out of the lift and the mild smoky smell in the room. Strange, considering we booked a non-smoking room, but thankfully it was mild enough that you forget it was there in a couple of minutes. In terms of look and feel, the rooms do have a dated feel to them in terms of colour choice and furniture condition. The bathroom is standard Japanese clean and modern, so no gripes there. A value for money hotel and highly worth considering for a night's rest before flying out, and perhaps for those flying in late.
Yuko T. Solo travelers Japan, May 17, 2015
Staying at another hotel next time

Location, view and water pressure in the bath room
6
Staying at this hotel one night, but almost all the buildings are freezing cold. I adjusted air conditioning in my room, but it was still freezing cold. I was planning to have a dinner at restaurant, but I gave it up due to the air conditioning. Wifi connection was good, but there is no clear information about password, so needed to check it with front. It seems something was wrong, but I could clearly hear someone was talking and opened/closed doors. If I have a chance to stay close to the airport, I definitely choose another hotel than this one.
Jacques P. Business travelers France, May 16, 2015
Consultant

Close to airport - convenient shuttle- complementary WiFi
6
Ok for one night -
Watchara C. Families with young children Thailand, May 16, 2015
Near Narita Airport

Shutter bus / Location / -
7.3
OK To stay before your early flight
Somsak T. Couples Thailand, May 15, 2015
suffiently efficient

ease of stay as we arrived Narita airport in the evening n no point going into Tokyo on that day .
7
Sufficient for an overnite test before going into Tokyo.
George E. Families with older children Philippines, May 14, 2015
Clean nice hotel

Clean room, nice staff , shuttle bus to airpot every 30 mins.
8
Nice hotel for travellers who want to stay for relaxing only but for us we have to cancel our book for last day because no mall and restaurant around, 3:00 pm is our check in time so we decided to book to another hotel ( city) to soend the rest of our time before departure.. We still use Agoda.. Thanks for your quick booking!!
Daniel M. Solo travelers United Kingdom, May 13, 2015
1 night stay

The location , the room size and the staff
8.3
Great stay , very comfortable rooms . Staff were very efficent . But the japanese restaurant upstairs is very expensive and not worthy of it's expense
Cheung P. Families with older children Hong Kong, May 11, 2015
good

with shuttle bus to the airport. the room was clear and large enough. however, the room air con had some problem in auto adjustment. it turned on and off all night, making the room temperature not so.
8
Sanit P. Families with young children Thailand, May 9, 2015
Not a 4 star hotel definitely !!

Not at all...
4
We stay on 5th floor and found our rooms was very very old and in such a poor condition. I would highly suggest a renovation ASAP. There is no nearby restaurant but only going to town by shuttle bus. But that small town was quite lovely and plenty of nice restaurant there including a Aeon shopping mall.

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Customer Reviews - Narita Excel Hotel Tokyu, Tokyo

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