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Narita Excel Hotel Tokyu

31, Oyama, Narita-Shi, Chiba , Narita International Airport, Tokyo, Japan 286-0131 (Show on map)

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Area: Narita International Airport Number of Rooms: 712
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
1321 reviews

Value for Money
8.2
Location
8.0
Staff Performance
8.1
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.0
Food/Dining
6.9
All reviews (1321)
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Bjoern S. Couples Germany, October 18, 2014
Narita Airport Hotel

staff, location, food
7.7
We stayed our last night at Narita Excel Hotel Tokyu as it is close to Narita Airport (15min) and the hotel offers a free shuttle service between the Terminals and the hotel. There is no restaurants / supermarkets located in walking distance to the airport, one would have to take the Narita Circle Bus to go to Narita downtown. The restaurant is overpriced as we did not book our room with breakfast it was an additional 2136 Yen per person. The room was very large compared to any other hotels we stayed in Japan and we had lots of space. Unfortunately the hotel room was not as clean as one would expect. There was a dust layer on the bedside cabinets, it seems the air condition had not been cleaned for years and the dust was hanging from the ceiling already.
Supattra A. Families with older children Thailand, October 18, 2014
Enjoy shuttel bus to airport and AEON mall

Shittle bus
8
Good
James K. Couples New Zealand, October 18, 2014
One night weekend trip

Good was great, service was excellent and the shuttle service from airport was awesome!
8.3
Great stay, served its purpose, food was great, room was a little small but it's japan, smoking in the bar was not cool.
Innah E. Couples United States of America, October 15, 2014
Large Hotel - but a little outdated

large hotel, three restaurants and a convenience store, and free shuttle
9.3
Narita Excel Hotel Tokyu is a huge hotel. Pulling up to the it looked grandiose with it's high ceilings and marbling. Check-in is swift but a surprise since they hand you a key, your room key. I would like to stress that they hand you a KEY. An everyday, key. No fancy swipe cards here, just a key. And they'll only give you one key so don't lock yourself out! Even with the old school room key, you can tell the spent a lot of time on revamping the lobby and glass elevator. Views are beautiful. There's a little garden you can explore. If you're hungry, there are 3 restaurants and one convenience store. Take the free shuttle to Narita airport. If you are heading to the hotel from the airport go to the first floor and find bus stop 26, fast and easy.
Tanchanok C. Couples Thailand, October 14, 2014
GOOD SERVICES, NEAR TO AIRPORT

CLEAN,GOOD BREAKFAST,GOOD HOTEL BUS SERVICES
8
GREAT,
Slawomir S. Business travelers Poland, October 12, 2014
Narita Excel Hotel Tokyu

Location, free shutlte bus and clean room
7.7
Quick check in, room is nice, clean and quite comfortable. One can even open the window to get fresh air. Fast internet, TV with foreign programmes. Free shuttle bus to and from the airport. Restaurant inside over priced with poor selection. No restaurants nearby so eat before you arrive or prepare to pay extra for the food. Other than that hotel is ok.
John E. Solo travelers United Kingdom, October 11, 2014
A good end to a holiday

staff, cleaniness, fifteen minutes or so from the airport and supplies free shuttle bus.
9.7
I found the Main Hotel/Annex Hotel layout a bit confusing and the corridors much longer than you'd like them to be. I couldn't find the stairway joining each floor when I'd strayed much further away from where the lifts where and was only going on floor up/down (the vending machines are not on every floor). Apart from that, the staff, food and room were fine.
Marian D. Families with young children Philippines, October 9, 2014
Airport hotel

Near airport, nice breakfast, free shuttle airport
6.3
We arrived late at the airport check in was fast.old hotel
Chitra S. Business travelers Malaysia, October 5, 2014
Close to Narita Airport

Close proximity to the Airport
7.7
I had a 12 hours gap between flights and the Narita Excel Hotel was the most convenient and comfortable stay for my purpose. The Hotel staff were friendly and helpful with a wake up call alarm in the morning as well as a reminder call for the scheduled airport transfer shuttle. Overall, pleasant stay at Narita Excel Hotel Tokyu.
Jonathan H. Families with young children United Kingdom, October 5, 2014
Great

Frequent fee bus between airport and hotel; very efficient service and very comfortable.
9
Very pleasant.

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Customer Reviews - Narita Excel Hotel Tokyu, Tokyo

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