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Narita Gateway Hotel

658 Oyama, Narita City, Chiba Pref., Narita International Airport, Tokyo, Japan 286-0131 (Show on map)

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Area: Narita International Airport Number of Rooms: 307

Recent customer reviews

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Very Good

7.7

based on
537 reviews

Value for Money
8.1
Location
7.7
Staff Performance
7.8
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.8
Food/Dining
6.6
All reviews (537)
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Chris N. Solo travelers United States of America, April 24, 2014
Shuttle reliable both ways. nice stay

Convenience, price, shuttle.
7
As advertised. Wireless internet only in lounge downstairs, quite slow/choppy but worked, users almost elbow to elbow in the area. Other than that, fine stay, rooms a bit dated but nice, front desk staff congenial (little English but that's my problem not theirs), even had bidet in bathroom (a novelty for a westerner). Shuttle convenient, reliable both ways. Price attractive, thanks to them for making it more budget attractive than others in area.
Philip T. Solo travelers Netherlands, April 21, 2014
big on the outside and small in the inside

location near public transport, shopping area, easy access
6.7
the location is perfect, near the station, many shops and restaurants around the hotel. The hotel looks big but the rooms are smaller than I thought. The reception upgraded me to a pigeon hole on the 21st floor. The queen bed was placed against the wall on the one side. There was a loose air conditioning unit on the ground (?) since the aircon did not work preety well (the room felt warm even set at 20 degrees C). I did not really have a good night rest. The bathroom is pretty standard. The size of the room is small for a 5 star hotel. The reception did not appreciate me as a platinum member.
Marc G. Couples France, April 21, 2014
Good hotel for a good price

location near the airport
8.3
Richard B. Families with older children United States of America, April 19, 2014
Good Airport Layover Hotel

Free Airport Shuttle, Close to Narita Airport, Relatively Large Rooms
9
This was a good Narita Airport Layover Hotel for our family of 4. Easy Taxi ride from the Narita City train station. Booked two rooms for the 4 of us in our family. The rooms are much larger than a typical Japanese hotel. Very Clean. Easy to check in and check out. Free Airport shuttle was on time and a short ride to the Narita Airport. We didn't get to try the breakfast, but it looked popular. Excellent value for the money.
Tai J. Solo travelers Taiwan, April 18, 2014
Normal airport hotel

Even u have booked and paid for your non smoked room, they might still not have one
4.7
Soso, they provide suttle bus from railway station and also airport, there is nothing around the hotel! I can difficult understand why the agoda shows ‘ non-smoking room’ however the hotel always says:“sorry, our non-smoking room is fully occupied”
Sabine H. Solo travelers Germany, April 15, 2014
Okay for one night

free access to shuttle bus NRT airport,Friendly Reception,
5.7
Okay for one night
Elaine F. Groups United States of America, April 10, 2014
fast in & out take problem right a way

shuttle bus, on time, quick response.
7.3
three days of stay, first day had problem with bath room water does not drain, front desk took care to switch room right a way. Room was very confutable size with three beds,hotel needs some up date but with this price can't complain. Just one thing each time need top use wi-fi must go to one area.if we had to visit japan again we will use same hotel.
Chris M. Solo travelers United Kingdom, April 9, 2014
Inexpensive and comfortable

free airport shuttle, comfortable room, inexpensive for the location.
7.3
Good.
Tsao Y. Couples Taiwan, April 5, 2014
convenience to narita airport

convenience, clean, friendy
7.3
good price for the airport hotel, convenient shuttle bus to Narita airport
Alroy S. Solo travelers Malaysia, April 3, 2014
Decent Hotel that is close to the airport

Nearby Airport, Clean Rooms, Free Shuttle to and from airport and to and from Narita Town
7
Narita Gateway Hotel is almost an airport hotel, situated near Narita Airport. Hence, it is a good launchpad for the beginning of a trip to Japan, as was in my case, or to stay at the end of a Japan trip before your flight home. There is a dedicated hotel bus that picks you up from Narita Airport outside the arrival hall and the same bus can be taken to the airport as well. This bus runs all day and is a convenient way of getting to and from the airport. Besides that, there is a common shuttle bus between several hotels in the area that takes you to Narita Village or to Aeon Shopping Mall throughout the day as well and that provides you with food and shopping options as both the village and mall have plenty of these. Hotel-wise, it is a typical Japanese hotel with rather small rooms and smaller bathrooms, albeit clean of course. No free internet in the room, for that, free wifi is only available in the 'business' lounge at the lobby level, but the signal seems to be weak most of the time. Overall, a convenient hotel to stay to or from the airport and to see the village which does have a nice temple and some great food and snacks but not really much good for a long stay as Tokyo city is a good 90km away.

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Customer Reviews - Narita Gateway Hotel, Tokyo

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