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Narita Gateway Hotel

658 Oyama, Narita City, Chiba Pref., Narita International Airport, Tokyo, Japan 286-0131 (Show on map)

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Area: Narita International Airport Number of Rooms: 307

Recent customer reviews

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Very good

7.7

based on
668 reviews

382 reviews in English

Value for Money
8.2
Location
7.7
Staff Performance
7.9
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.9
Food/Dining
6.6
All reviews (668)
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Lo M. Couples Hong Kong, February 15, 2015
bad service

big room size
5.3
front desk too busy so they can't provide a good service, their no room service and housekeep after 21:00.
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Tuchaiyar S. Solo travelers Thailand, February 13, 2015
hotel was not bad

free shuttle bus , cheap and staff were helpful
10
everything was alright except that the room look a but old
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Alfredo D. Groups Philippines, February 12, 2015
Very cozy affordable clean

good location friendly staff good breakfast
8
very good planning to go back will stay again no regrets checking in this hotel
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Chun H. Couples Malaysia, February 12, 2015
cheap, comfortable, near train station

cheap, comfortable, near train station
8
cheap, comfortable, near train station. recommended.
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Natalie M. Couples Canada, February 7, 2015
Good for 1 night

Close to airport, good Italian restaurant, free shuttle
7.3
Aside from the Italian restaurant the good options were non existant
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Judith P. Couples Australia, February 3, 2015
A relaxing stopover

The shuttle service to & from the hotel is excellent. The reception was very helpful & friendly. the rooms were clean, comfortable and surprisingly a little more spacious than we were used to.
9.3
we would be more than happy to stay again as it was very reasonably priced and catered for all our needs.
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Jason K. Families with young children Taiwan, January 28, 2015
Generally good experience

Japanese Garden, free bus transportation from airport, spacious room for family (suite)
7
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Karine C. Solo travelers United States of America, January 17, 2015
Stuffy rooms

Free shuttle, friendly staff, affordability
6
Overall it was a decent experience after you get used to the smell in the room.
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Chakree L. Couples Thailand, January 16, 2015
tenten

everything
9.7
Great
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Brian W. Solo travelers Canada, January 8, 2015
Thank Gawd for wifi since the TV is only Japanese

Free in-room wifi - Free airport & city shuttle - Professional staff
9
I have stayed here a number of times. Gateway is my favourite Narita stopover. I wish their restaurant was more reasonably-priced. Also, I wish they would add at least one English news TV channel. My original flights got messed up and Agoda went to bat for me by asking the hotel to change my arrival date. They accomplished this within 24 hours. Fantastic - Thanks.
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