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Narita Gateway Hotel

658 Oyama, Narita City, Chiba Pref., Narita International Airport, Tokyo, Japan 286-0131 (Show on map)

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Area: Narita International Airport Number of Rooms: 307

Recent customer reviews

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Very Good

7.7

based on
518 reviews

Value for Money
8.1
Location
7.7
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
6.6
All reviews (518)
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Karine C. Solo travelers United States of America, January 17, 2015
Stuffy rooms

Free shuttle, friendly staff, affordability
6
Overall it was a decent experience after you get used to the smell in the room.
Chakree L. Couples Thailand, January 16, 2015
tenten

everything
9.7
Great
Brian W. Solo travelers Canada, January 8, 2015
Thank Gawd for wifi since the TV is only Japanese

Free in-room wifi - Free airport & city shuttle - Professional staff
9
I have stayed here a number of times. Gateway is my favourite Narita stopover. I wish their restaurant was more reasonably-priced. Also, I wish they would add at least one English news TV channel. My original flights got messed up and Agoda went to bat for me by asking the hotel to change my arrival date. They accomplished this within 24 hours. Fantastic - Thanks.
Christopher J. Solo travelers United States of America, December 31, 2014
Satisfied Stay...

Food, Location, Staff
8.7
The hotel is located very close to the Narita International Airport. It is also well known among the staff at the airport for those who are not able to speak Japanese. The hotel staff were extremely friendly and their front counter staff typically speak English. The hotel has a unique panel used to control lighting and ventilation which is located right next to the bed. The rooms are also setup in a classic non-modern style for those who are conservative. Additionally, the breakfast served at this hotel is extremely well diverse, and the food is above satisfactory. There is a free shuttle bus that operates hourly from the hotel, and the hotel is extremely punctual on taxi reservation requests. The hotel also has a spa. This hotel may be the perfect for business travelers and couples. This hotel however may not be suitable for families with children. The hotel is usually crowded, especially at morning. The rooms are usually equipped with old cable services that provide low quality channels and very few to select from. There is not much immediately around the hotel for children and families to go to. And finally, the hotel also harbors a large volume of paid channel subscriptions. A brochure of the list is normally found in the main draw of each desk per room. The spa is also designed to attract.
Tan G. Couples Malaysia, December 28, 2014
Good Hotel

Nice rooms, clean and near to airport
8
Quick short 1 night stay. Convenient shuttle busses to airport and nearby narita station, AEON mall. Rooms are clean and comfy. Will stay again
Jiyeon O. Solo travelers South Korea, December 22, 2014
so so

cheap. near. comportable
6.7
I think it seem to be a valuable as well as the price..
Shigeru K. Business travelers Australia, December 15, 2014
Airport Hotel at reasonable price

Reasonable room rate, frequent shattle bus to airport, cleanness
7.3
Very good enough as an airport hotel.
Azhar Z. Families with older children Malaysia, December 11, 2014
Have to improve..

Free shuttle bus and free internet wifi
5
The toilet reeked urine all over, the room smells of smoke from cigarettes, lousy small room whose rate you can get away a lot better with other hotels, they provide only 1 towel for a two heads room but excellent free shuttle service from hotel-airport-downtown, also good conduct of english
Leslie L. Families with young children Singapore, November 29, 2014
Good 1 night stay before early flight from Narita

near to airport, free bus to airport and mall and reasonable price
9
is a Great 1 night stay with very reasonable price for a huge room with living and bedroom. Hotel also provide very prompt FREE bus service to nearby Aeon mall and to airport. Wife did a very happy last minute shopping before leaving Japan and got to add another luggange just for this, hahaha. Thanks Narita Gateway Hotel, will sure to come back again in our next Japan trip
Hector C. Couples United States of America, November 28, 2014
Good value for your money. Room is rather small.

Location.
8.3
Stop over on our way home to America.

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Customer Reviews - Narita Gateway Hotel, Tokyo

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