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Recent customer comments

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Very good



based on 22251 reviews
  • Cleanliness 6.8
  • Facilities 6.0
  • Location 7.7
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for money 8.1
  • Food/Dining 6.4
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Sandip R. from India
Business travelers
Stayed 5 nights in June 2016
Lowest price in Bangkok
Excellent Location with the cheapest price...
Reviewed June 17, 2016

Wayne H. from United Kingdom
Couples
Stayed 2 nights in June 2016
Exutive Suite - Totally Awful
We have stayed here many times, and although the hotel is not perfect it is usually good value for money and I would always recommend it. However, my recent booking was just terrible. I decided to treat my girlfriend to a special stay and book the Most expensive top rated room, the "Executive Suite" for 2 nights. What a mistake that turned out to be. The only good thing about the room was the view from the window! The water pressure was very low and the water was dirty. The bathroom was old and grubby. There is NO free drinking water for this "suite" like other rooms, NO tea and coffee making facilities, NO shampoo, NO toothbrush, NO nice pillows, only ONE little tablet of soap, No dressing gowns, no slippers, the carpet was very grubby and smelly. The whole place is need of decorating and looks like it's not been upgraded in many years. There was not even a key card for the lock. Calling this an executive suite is a complete LIE! My advice would be to avoid this room completely. it is TERRIBLE. When we complained we were told we could downgrade to the executive deluxe room but would not get any refund on what we had paid. No other help or offer was given. What a disappointment from an otherwise god hotel. I will not make this mistake again. For the money I could have stayed in a much nicer, 5 star hotel anywhere in Bangkok.
Reviewed June 17, 2016

NG J. from Singapore
Business travelers
Stayed 5 nights in June 2016
Good
Sweet
Reviewed June 17, 2016

Suppanutt U. from Thailand
Solo travelers
Stayed one night in June 2016
Staff&Facilities disappointed
Slow service, less staff and facilities did not maintenance
Reviewed June 17, 2016

RICCARDO B. from Italy
Couples
Stayed one night in June 2016
VERY GOOD HOTEL
PERFECTO FOR WHO HAVE THE FLIGHT AT 8 9 AM
Reviewed June 17, 2016

Luther K. from United States
Solo travelers
Stayed one night in June 2016
Dilapidated probably once shining hotel
I don't know how they define "luxury" but I'm pretty sure old tattered towels, faucets with calcium deposits (the water coming out seemed fine), old CRT TVs and no free wifi don't make the list. I've stayed in private rooms in hostels that were FAR nicer. I only stayed here one night because it was close to a motorcycle rental shop I needed to get to in the morning. To its credit, it is near the Air Link which can take you to Phaya Thai which can then take you all over Bangkok via the BTS. It reminded me of the shining for some reason and although I didn't have any bed bugs, I wouldn't be surprised if they did have some.
Reviewed June 15, 2016

philip H. from Australia
Solo travelers
Stayed one night in June 2016
Very handy for airport.
The Airport Rail Link operates from 06:00 to 24:00 every 10-15 minutes (30. baht). Even a taxi would not be too expensive for such a short distance I would think.
Reviewed June 15, 2016

Amelia B. from Philippines
Groups
Stayed 2 nights in June 2016
Nice hotel
family mart is so near to this hotel so convenient to take train to airport
Reviewed June 15, 2016

Panya L. from Thailand
Solo travelers
Stayed one night in January 2016
Good
Best price good place
Reviewed June 15, 2016

Rachelle M. from Philippines
Solo travelers
Stayed 4 nights in June 2016
Satisfactory experience
Friendly staff, 3 stations away from the airport, food is average. Overall it was a satisfactory experience.
Reviewed June 15, 2016