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Very good



based on 22253 reviews
  • Cleanliness 6.8
  • Facilities 6.0
  • Location 7.7
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for money 8.1
  • Food/Dining 6.4
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Suresh S. from India
Business travelers
Stayed one night in July 2015
Value for money
Good location
Airport link walk way go to hotel reception gate it's good for traveler and easy to go airport link and for airport
Reviewed July 10, 2015

Gabriel R. from United States
Solo travelers
Stayed 2 nights in July 2015
Customer is no longer hotel priority of Nasa Vegas
Located on city train line from airport, pleasantness of check in staff, front facade of hotel
I have been a customer of this hotel for at least 10 years, and I am disappointed to report that customer service as a management priority has slipped significantly. 1. They now demand a $50 cash deposit on check in. There preference is for Baht, but r willing to accept certain other foreign currencies. 2. All guests must wait a minimum of 5 to 10 minutes for check out. They physically check your room for additional charges. If big groups are checking out be prepared to wait longer. 3. No LCD TV in my room!!!!! 4. The hotel has many old and dowdy rooms which are in need of upgrade to meet 3 star standards. In mine, the TV was a antiquated small CRT picture tube model that performed poorly. Also, the volume button on the controller did not work. The bathroom sink leaked. In addition, when I used the water to wash out my water bottle I noticed the water was a light brown color. It took several flushes of the toilet and prolonged running of the sink water before it cleared. By day two it was clear. 5. The staff is poorly trained. I needed to have a document printed out and was given an email address to send it too. Several hours later I went to pick up my document and the attendant trying to help me was overwhelmed with phone calls and other customer request. Not enough staff. I retuned hours later & the attendant could not find my email & requested a resend several times requiring several up/down trips to the 17th floor. Still no email. No one knew the correct email address. Finally attendant called someone and got the address. By 10:00PM,12 hours duration, I had my airline ticket which were necessary for an early AM flight.
Reviewed July 09, 2015

Pannee I. from Thailand
Business travelers
Stayed one night in July 2015
Excellent
Staff and Room
staff to be very friendly and helpful! The beds are really comfortable and the room was clean.
Reviewed July 09, 2015

Suresh S. from India
Business travelers
Stayed one night in July 2015
Great location
Value for money
Good location
Reviewed July 09, 2015

Phuong Q. from Vietnam
Families with older children
Stayed 2 nights in July 2015
Good location, near Airport link
Good breakfast, good location that can acceess to skytrain.
The individual air conditioner made noise. other is ok . Staff did not tell you how to go the temple or park. They told you ask tourist desk with very high price ì you use their service. better go by public transport and search information on net
Reviewed July 09, 2015

Dave T. from Singapore
Solo travelers
Stayed one night in March 2015
Cozy feeling.
The best thing I received at this hotel was upon my arrival. Landed on a late flight to Bangkok. Rough taxi ride to the hotel. But during check-in, I was happy with the warm smile and cozy feeling.
Good enough for me to write a review :)
Reviewed July 09, 2015

Robert M. from New Zealand
Couples
Stayed 2 nights in July 2015
Good stay
Location to the airport. Price. Good veiw.
Fairly noisy. Not very clean. A bit dated, but value for money.
Reviewed July 08, 2015

Pasi J. from Finland
Couples
Stayed one night in March 2015
Budget hotel near airport tranfer link
Close to airport link, value for money
Always a good stay. Easy to get into, close to RCA. Good value for money.
Reviewed July 08, 2015

Suresh S. from India
Business travelers
Stayed one night in July 2015
Very nice hotel
Can stay every time here
Value for money airport link Ticekrg counter only 2 min walk
Reviewed July 08, 2015

Noor A. from United Kingdom
Couples
Stayed 3 nights in December 2014
Very good
Very good
Very good
Reviewed July 08, 2015