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Recent customer comments

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All reviews (21882)

Business travelers (3487)

Couples (6396)

Solo travelers (8591)

Families with young children (890)

Families with older children (687)

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Very good
7.1
based on 21882 reviews
Hotel Condition/Cleanliness
6.8
Facilities
6.1
Location
7.7
Room Comfort/Standard
6.9
Staff Performance
7.0
Value for Money
8.1
Food/Dining
6.4

9.3 david P.
United States of America
January 26, 2015
ocated near the train station,
price , location and staffs
The hotel is very clean. Located near the train station, walking distance and a very comfortable big bed. I think it is a good value for the price, especially in Bangkok .I like a location very much ,close to train station.

2.7 sato S.
Philippines
January 30, 2015
I think 0
Very bad. smell bed cover and pillow covers .And not friendly reception . verry old stly Room with dirty air con and too much noise.

9.3 Ofelia L.
Philippines
January 31, 2015
Excellent location and value for money.
A-link facility make it more convenient going to the airport.Very affordable accommodation. Excellent breakfast selections.
Room is clean.Staff can speak english makes it easy for us to communicate.Food choices are great and affordable most especially the breakfast buffet.

8.7 Harianto H.
Indonesia
January 29, 2015
Fair Price and Good Location
Near Airport Rail Link, Good Service, Easy Access to Transportation
The Hotel location is very good, near the Airport Rail Link. So we could find this Hotel easily. The Customer Service also could speak English quite good. But most of all this hotel is recomended for traveller.

4.3 Michael B.
United Kingdom
January 27, 2015
Gambling in Vegas
Near airport rail link.
Old tired decor and fittings.very noisy from traffic,building work and train.

7 tee B.
Singapore
January 25, 2015
nil
no comment

8.3 pavel D.
Czech Republic
January 25, 2015
nice stay,close to the tube
location,cost,,comfort
Yes it was good value for money.

3 Robert D.
United Kingdom
January 25, 2015
Not value for money
We booked a special offer for a Super Deluxe room with double bed. When we arrived the receptionist gave us the room on the 14th floor. When going into the room I couldn't believe the bad state It was in.. The dirt beside the bed and faded wallpaper. We felt so dirty having to sleep in this bad quality standard room for one night. When we asked the receptionist and told her the room is in a bad state she didn't seem to care and wouldn't offer a similar room as booked for Super Deluxe which had booked with you. Instead we had to pay for an executive room which we had to pay more for without offering another option. This room was a big improvement but the window handle was loose and couldn't shut it. In the morning at 6am on checking out the reception couldn't care if we were there or not. We were left standing at the counter. I feel very BAD manners and lack of customer service.

6.7 SIMON K.
Malaysia
February 04, 2015
Convenience from suvarnabum airport
Near to Airport link, convenience and near city area.
Good and enjoyable hotel.

5.7 Sirisak P.
Thailand
March 09, 2015
Good for transite
Location, price, staff
It was good to book a staff to stay for work trip.