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Recent customer comments

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Very good



based on 22036 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.0
  • Location 7.7
  • Room Comfort/Standard 6.9
  • Staff Performance 7.0
  • Value for Money 8.1
  • Food/Dining 6.4

10 Nathamon S.
Thailand
October 31, 2014
Good location
Good location, Good staff and easy go to everywhere.
Good location, Good staff, Easy go to everywhere and near airport link go to Suvarnabhumi Airport International.

7.7 Chuengamon H.
Thailand
October 31, 2014
Near airport link
cheap and location

4.7 RAJ B.
India
October 31, 2014
Best Location
Location and price
It was ok except for the annoying noise of the AC. Overall satisfied.

5 evyatar V.
Israel
October 31, 2014
Wasn't clean , never come back to this place
No have good things on this hotel

6.3 Wan-Lee Y.
United States
October 31, 2014
Mandatory security deposit 1.5 times room rate
Nice location, large but basic room
At check in, I was told to deposit n cash as security warranty. This outrageous amount was nearly 150% of room rate for a super deluxe room. The staff insisted on holding this deposit against room key loss and minibar use, otherwise the hotel would not honor the already paid oucher.I asked to use my credit card for deposit, and was told in that way the deposit amount would be charged immediately and refunded after 15 days. I grudgingly gave the deposit in cash and was not given a receipt until I asked for it. The next morning after breakfast I proceed to check out. I told them my companion was in the room and they can go in and check the room and minibar, but the staff insisted on us to vacant the room and return the room key first before they would do the checking. So the check out lasted another 20 minutes as the floor worker was slow to arrive. When the staff was told we had to rush to the airport, she responded that was our problem, not hotel's. I have never experienced such arrogant and mistrustful hotel staff in years of traveling around the world, and I was not the only person complaining as other guests checking out at the same time were equally upset. But the hotel staff told us the security deposit was hotel policy, and if we don't like it we can go to another hotel. One really wonders that with such a mistrustful and hostile attitude toward customers, why the management and the staff choose to be in the hospitality business. The "super deluxe room" was large but very basic. The room was good value for the discounted non-refundable booking but more than twice expensive for refundable booking. The hotel receptionist wrote wrong date on our breakfast coupon and the next morning the restaurant staff said our coupon could not be used that day. We said we stayed only one night and the coupon was issued at check in. They never apologized for the mistake and the disturbance to customers.

8.7 CARMELO C.
United Kingdom
October 30, 2014
i been staying at n/v for 6 years not 1 complaint
airport link , secure car park friendly staff
always great ,the place getting very popular all the time , i have recommended many of my friends (please stop calling me Carmelo my name is philip mifsud) thankyou

4.3 Luis O.
South Africa
October 30, 2014
reasonable location
next to train station
Did not enjoy my stay, do not like the location, the hotel is old, the room is small but ok, bathroom is very poor, I had no hot water, and the shower is handheld, no bracket to hold the shower. There was a odor in the corridors. Every time I came back to the hotel, a new door card had to be made. The only thing I found reasonable was the gym, which you have to get a voucher to go and if you don't take a towel you have to buy 20bht to "rent" one. If not booked through Agoda room price is supposedly around 3000bht per night, I value it at 3000bht per week. Thank you but no thank you

9.7 charito T.
Philippines
October 30, 2014
good place to stay
accessible.breakfast.hotel staffs
it was so good...surely I'll stay this hotel again when I'll go back again in bkk

10 pierre L.
Canada
October 30, 2014
awaesome
location price geat stafv

6 BAMBANG R.
Indonesia
October 30, 2014
worth it
cheap, near arl station, nice stay
not bad at all