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Recent customer comments

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Very good



based on 22036 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.0
  • Location 7.7
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for Money 8.1
  • Food/Dining 6.4

4.3 karmen S.
United Kingdom
February 21, 2016
Rude staff, dirty bathrooms
Location, 24 hour restaurant,
Not great. Staff are hugely undertrained or maybe just disrespectful. They talk at you instead of to you, rolling their eyes when you ask them to explain anything. Checking out was a nightmare, although that was largely down to the language barrier and the overcomplicated billing process. (They take a cash deposit of 1,000 baht even if you pay by card - fine - policy is policy) but when you check out they ask you to sign a form that says your cards been charged A) the amount for the room and B) the deposit. When I asked the lady was the 1,000 for the deposit she initially said no, so naturally I enquired why I was being charged an extra k for the room. On a side note- I was one of about three other people asking the same question and getting the same answer about agent fees or something which no one including myself understood. We were all dealt with impatience and a look of "I'm so bored with you can you just go." Never been made to feel like that before by staff anywhere. Eventually it transpired that the k was in fact for the deposit, so we were all a bit confused why we'd been told otherwise. However as I said previously the language barrier was largely to blame. I didn't even get a goodbye just a shoulder shrug and then she walked off. Not a good impression for my mother who was spending her first night in Thailand. The bathroom was also really dirty, the toilet was almost black and the towels were old and grey. Could be a great place if there were some changes made.

6.8 Johansson P.
Sweden
February 21, 2016
A perfect quickstop hotell in Bangkok
This is a perfect hotell to use when you have a quickstop in Bangkok. 100 meters to Skytrain.

9.2 Sopha C.
New Zealand
February 21, 2016
Good
Good

6 NOPPADOL R.
Thailand
February 21, 2016
Good
Good

6 Piotr F.
Poland
February 20, 2016
Nothing special
Nothing special, everything was as it should be

5 Mohamed C.
United Kingdom
February 20, 2016
Great location if u need to be near the airport
The location is next to Ramkhamhaeng station, on the airport line. The price was reasonable.
As someone who wanted to stay overnight before leaving to the airport the next day with a heavy suitcase in tow, I wanted a hotel within 5 minutes walk from a station near the airport. In this regard, it excelled, being literally a couple of minutes walk from Ramkhamhaeng station on the airport(red) line. Apart from this though, everything else was a big disappointment. The interior of the room was old and run down, clearly hadn't been maintained well. The carpet looked dirty, as did everything else. The towels which should have been white were greyish(not clean), the shower was weak and old, also not really clean. The AC broke, and to their credit, they sent a guy within a few mins who fixed it quickly with no fuss/attitude. You have to pay for wifi. I didn't see a safe(although this wasn't a problem for me as it was only an overnight stay). The staff at the check in desk were polite, although it seemed like a poorly maintained facade, which wasn't in keeping with the usual high Thai standards of service. The other staff seemed disinterested. There were a lot of Indian guests, who aren't known for their manners, and are fairly irritating in general, so maybe this is what caused the apathy I saw in the staff. Overall, even for my limited needs, I was disappointed. So for anyone else who actually cares where they stay, I'd advise looking elsewhere. There are literally hundreds of nicer hotels around the same price point or less, in better locations. Pick one of those.

4.4 Juraj S.
Slovakia
February 20, 2016
room without hot water
we were really disappointed from room, it was not looking like on the pictures. Room was without hot water

9.2 christopher A.
United States
February 20, 2016
Review for NASA Vegas
See above

9.2 christopher A.
United States
February 20, 2016
Review for NASA Vegas
See above

6.3 Cho T.
Singapore
February 20, 2016
Aging hotel
Free Parking Near to Freeways Nothing else
Aging hotel. Large carpark. Needs a revamp. Friendly and helpful staff. Room is very used......