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Recent customer comments

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Very good

based on 22038 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.0
  • Location 7.7
  • Room Comfort/Standard 6.9
  • Staff Performance 7.0
  • Value for Money 8.1
  • Food/Dining 6.4

2 Nicolaus T.
January 04, 2016
Horroble and terrible hotel
The first time we did check in, I'm not receive a good service. I'm asking for near room between my room and my daughter room, if possible side by side, but they give different 5 room. The reception is not polite, she shout to the customer, and not give a good service. Asking for room deposit 2,000 bath, but when we want to pay with credit card, they said that they can accept, but they will return back or refund our money after 2 weeks. They said that is their bank regulation . When we complaint, she throw our agoda print booking confirmation, and said don't stay in this hotel, and ask to complaint to agoda. We are very angry. No internet facility, have to pay 150 bath. No drink water complimentary. Mostly the staff can not speak english. At the third day, around 07.40 am, the neighbour of my daughter room, banged on the door very loudly to my daughter room, I'm at the out side of my room at that time, around 5 or 6 room from my daughter room, and I was shocked to hear it. In hurry, I rush to my daughter room, and complaint to him, why did you banged on my daughter room. He said that the sound of the TV in my daughter room is to loud (actually not), He said that he just slept on 5 am, so my daughter annoying him since 7 am, and he can not sleep. So, I said that the tv sound is not loud, it's normal and also it's morning already, we do activity on morning. Finally we argue, and the house keeping in the area, just see and watching us, not do anything and let us fighting and not give a better solution. No apologize from my daughter neighbour, while my daughter was affraid already.

9.3 sanma D.
January 04, 2016
Everything Fine
staff room price
Executive Super Deluxe room was satisfactory and comfortable. Some noise from adjacent railway but did not disturb. Renovated Rooms were Awesome. Plenty of hot water for shower or bat. Maid service was good. Porter staff were good. Would stay here again.

9.7 robert T.
January 03, 2016
Worth the money
staff service location
We were in Montreal for a wedding and had just stayed 3 nights in Nasa Vegas hotel which was fantastic. The good 1. the staff were very friendly and extremely helpful. 2. The room was spacious and clean. 3. It is located and near the sky train and a department store.

6.7 Kai T.
Hong Kong
January 03, 2016
Facility need upgrade
Location next to a station on the airport rail link (30 minutes from BKK airport), price is reasonable, good connection to MRT
I stay in the non updated section of the hotel. The carpet is old and need replacement. Cockroach was found in the room. You can hear the railway train running by the hotel early in the morning. Breakfast has a mix of western and Thailand food that you expected from a 3 star hotel.

4 Vipin K.
January 03, 2016
ok ok hotel to stay. metro train connectivity is good. hotel is old n not very tidy.
ok ok hotel to stay. metro train connectivity is good. hotel is old n not very tidy

4.7 Wong M.
January 03, 2016
Bad services, dirty room & over crowded.
Location near airport link
Bad services, poor room conditions, not hygienic & too crowded with foreigners. Not worth the money. Not recommend friends to stay

5 Wong M.
January 03, 2016
Too old hotel. Room dirty bad services
Location near airport link.
Very disappointed room dirty, bad smell & water low water pressure. Not worth staying. Will not recommend to friends

5.7 Francois M.
January 03, 2016
Near Airport Link, large hotel 24/7, anonimous
We stayed there for one short night only, was ok. Staff is indifferent and unpleasant.

7.3 leow L.
January 02, 2016
Good location
Good location, staff very nice , budget hotel
Location is very good becouse it is beside BTS station and opposite mini market.Whatever the room was clean but a bit old and smelly.It is a budget hotel style with good location.

7.3 Lin Y.
January 02, 2016
Excellent location to/from Airport
Location, location and location
Overall it's great value for money. Excellent location to/from Airport. My only problem was that room had a bad smell for being a smoking room before which hotel seemed not doing much about it.