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Recent customer comments

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Very good

based on 22006 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.1
  • Location 7.7
  • Room Comfort/Standard 6.9
  • Staff Performance 7.0
  • Value for Money 8.1
  • Food/Dining 6.4

10 Suet T.
June 17, 2016
No wifi
No wifi provided.. That's the 1 thing I dislike

7.6 James B.
United States
June 17, 2016
Decent service, as usual
Something needs done about the wifi connections. It was very easy to connect to an access point, but then there was still no access to the Internet. Had to ask for assistance 3 times before I was able to properly connect. The reception desk was very helpful with that even though they were very busy checking in other customers. IT DEPT really needs to look into the problem.

6.8 Sandip R.
June 17, 2016
Lowest price in Bangkok
Excellent Location with the cheapest price...

4 Wayne H.
United Kingdom
June 17, 2016
Exutive Suite - Totally Awful
We have stayed here many times, and although the hotel is not perfect it is usually good value for money and I would always recommend it. However, my recent booking was just terrible. I decided to treat my girlfriend to a special stay and book the Most expensive top rated room, the "Executive Suite" for 2 nights. What a mistake that turned out to be. The only good thing about the room was the view from the window! The water pressure was very low and the water was dirty. The bathroom was old and grubby. There is NO free drinking water for this "suite" like other rooms, NO tea and coffee making facilities, NO shampoo, NO toothbrush, NO nice pillows, only ONE little tablet of soap, No dressing gowns, no slippers, the carpet was very grubby and smelly. The whole place is need of decorating and looks like it's not been upgraded in many years. There was not even a key card for the lock. Calling this an executive suite is a complete LIE! My advice would be to avoid this room completely. it is TERRIBLE. When we complained we were told we could downgrade to the executive deluxe room but would not get any refund on what we had paid. No other help or offer was given. What a disappointment from an otherwise god hotel. I will not make this mistake again. For the money I could have stayed in a much nicer, 5 star hotel anywhere in Bangkok.

8.8 NG J.
June 17, 2016

5.6 Suppanutt U.
June 17, 2016
Staff&Facilities disappointed
Slow service, less staff and facilities did not maintenance

June 17, 2016

3.2 Luther K.
United States
June 15, 2016
Dilapidated probably once shining hotel
I don't know how they define "luxury" but I'm pretty sure old tattered towels, faucets with calcium deposits (the water coming out seemed fine), old CRT TVs and no free wifi don't make the list. I've stayed in private rooms in hostels that were FAR nicer. I only stayed here one night because it was close to a motorcycle rental shop I needed to get to in the morning. To its credit, it is near the Air Link which can take you to Phaya Thai which can then take you all over Bangkok via the BTS. It reminded me of the shining for some reason and although I didn't have any bed bugs, I wouldn't be surprised if they did have some.

9.2 philip H.
June 15, 2016
Very handy for airport.
The Airport Rail Link operates from 06:00 to 24:00 every 10-15 minutes (30. baht). Even a taxi would not be too expensive for such a short distance I would think.

6.8 Amelia B.
June 15, 2016
Nice hotel
family mart is so near to this hotel so convenient to take train to airport