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Recent customer comments

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All reviews (70)

Business travelers (17)

Couples (20)

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Families with young children (7)

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based on 70 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

4.3 Tanja B.
United States of America
January 01, 2015
Horrible costumer service, not worth the 4 stars
Our stay was terrible! I had made online reservations for the hotel after our flight was cancelled. When we made it to the hotel more than 8hrs later, the clerk was expectionally rude. I have never experienced that kind of poor costumer service in my entire life (and I have done a lot of travel). He told us that we don't have reservations and that hotel is full. I showed him my confirmation for the hotel and he just said that that was too bad for us (keep in mind the room was already prepaid). He also stated that we should figure out how to get our money back and he would be calling the 2-star hotel next door to see if they had still rooms available. The tone that he used was very dismissive. In the end, his co-worker found our reservation! He guy never apologized for his behavior (actually, I called the hotel after I returned home and the only "apology" that I received stated that it was a very busy night and they had a lot of stress. The hotel itself was definitely not worth 4 stars. The walls in the hallways were dirty and the floor boards were missing. The rooms were tiny. We were supposed to be in a superior double bed room, if this room was supposed to be superior, then I'm scared to see their standard rooms. The bathroom was just big enough for 1 person. We only stayed for a short time until we had to leave again for our flight. If you are not desperate (like we were after cancelled and delayed flights and being at airports for 18 hrs with a 3 year old), choose a different hotel!!! I would never recommend this hotel to anyone!

5 Zulficar N.
August 30, 2014
Nash review
Friendly staff Close to airport. Prompt shuttle service
Comfortable Not much selection in breakfast for vegetarian people

7.3 Nitin R.
September 08, 2014
Good airport hotel
Close to the airport, Clean rooms, great restaurant

8.3 Irina K.
July 17, 2014
Very good
Design, shalt to airport , free ticket on the bus.

5.7 Fatina O.
June 04, 2014

6.7 Heng M.
May 28, 2014
Easy access to airport
Free airport shuttle

7.7 Chaiyasak P.
May 08, 2014
Comfort hotel, easy to go to the airport
Comfort hotel, easy to go to the airport and airport shuttle available
This hotel is very close to Geneva Airport, just 5 minutes from the airport where it has also airport shuttle available which you can travel from hotel to airport and available every 15-20 minutes. Compact like normal business hotel but comfort and equipped with all necessary equipment. From Geneva airport you can also go to Geneva city by train which is only 1 train station travel around 7 minutes to visit the Geneva.

6 Mehul V.
April 19, 2014
Good airport hotel
Proximity to airport, free shuttle, and good free wifi
Proximity to airport was the biggest reason to choose this hotel and that was duly served. The hotel allowed us to checkin well before time and made the shuttle available very early in the morning.

7.7 Francine O.
United States of America
March 06, 2014
Short stay but the front desk was very helpful
accomadating staff, clean, airport transport availability
Short stay but the front desk was very accomodating. Provision of a free public transport pass and direction recommendations by staff made it easy to access city center to experience a flavor of Geneva even though our stay was brief. Rooms were clean and in order. Convenience to the airport with shuttle transportation was a bonus. That said, there is a walkway to the airport that makes it easy access as well.

7.3 Jerry L.
New Zealand
March 01, 2014
not too bad
close to airport, clean, quiet
Shuttle bus provided between airport and hotel, hotel also provide free transport card to get into Geneva city. Only minus to their vending machines are really pricey.