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Recent customer comments

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All reviews (3170)

Business travelers (564)

Couples (954)

Solo travelers (344)

Families with young children (524)

Families with older children (386)

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Excellent
8.1
based on 3170 reviews
Hotel Condition/Cleanliness
8.2
Facilities
7.9
Location
8.6
Room Comfort/Standard
8.4
Staff Performance
8.1
Value for Money
7.8
Food/Dining
7.1

9.3 CHIA H.
Malaysia
September 14, 2015
Comfort hotel with good location
1.Nice room

7.3 Vanessa C.
Philippines
September 11, 2015
Great stay
Clean, friendly staff & free smartphone

10 JIN T.
Singapore
September 11, 2015
My stay in Hong Kong
1. Cleanliness 2. Size of the room 3. Convenience location
Surprise by the size of the room offered. This is my 2nd trip to Hong Kong after more than 30 years from the last. The service level by the staff has improved. A good trip.

10 Susan L.
United States of America
September 09, 2015
Love the place !
Service!
Love the place, we always booked at this hotel when we can , great location!

7.3 Pang Y.
Hong Kong
September 08, 2015
Satisfactory
Location, Comfy Bed, Price
We booked a standard room with an extra bed but we were upgraded to a family room! The room is big with very comfy beds! Bathroom, esp bathtub and toilet, is pretty old but amenities are okay. There is a massage shower but it doesn't quite work (water pressure is a bit too low). Breakfast was included. Not too many choices but it's still okay as we did not have much expectation. Overall, it's pretty value for money.

9.3 Cheah L.
Malaysia
September 11, 2015
Great location, great hotel,
Location, cleanliness and comfort
It was a great hotel along Nathan road. Near to Jordan mtr. Hotel room was clean, comfortable and cozy. Great staff, particularly Leo at the concierge. Leo's service is commendable.

8.7 Anthony B.
New Zealand
September 06, 2015
Good deal
Location, room size, cleanliness
Very enjoyable stay. Good value, and convenient location to Kowloon, airport, central HK etc.

8 Glenda S.
Singapore
February 06, 2016
Good
Room spacious , location is ok, food downstairs

5.7 Mohammad K.
Philippines
December 11, 2015
Near to all kinda transportations
Good for transportations it's near , free internet with a free use of cellphone
It's was just ok

9.3 Saranya L.
Australia
September 07, 2015
Awesome stay
Room, location, staff
We were very impressed with this hotel. On arrival we were very hungry and very tired, we got there a little bit early for our checked and our room was not ready yet, that was fine with us as we wonder off next door this is tiny restaurant which i have to say was really good. Back at the hotel we realised we got an upgrade to a suite as our premium room that we booked for was still occupied and which we thought was great for us. We were on the 14th floor our room was fantastic lots of room to move around with big shower/toilet. overall it was really really good. However being under a bali bar we can here people walking around and the smell of smoke was seeping though the bathroom. But over all its it really good.